![](https://i0.wp.com/finovate.com/wp-content/uploads/2021/08/Illuma-Labs.png?w=640&ssl=1)
![](https://i0.wp.com/finovate.com/wp-content/uploads/2021/08/FF21_JoinUs_highres.jpg?resize=189%2C79&ssl=1)
A look at the companies demoing at FinovateFall on September 13-15, 2021. Register today and save your spot.
Illuma Shield provides passive voice authentication for call centers. It elevates the user experience, enhances security against fraudsters, and improves operational efficiency.
Features
- Elevate user experience with frictionless authentication
- Reduce average handle time, hold times, and abandon rates
- Enhance security against fraudsters
Why it’s great
Passive voice authentication is finally within reach for mid-size FI contact centers. It’s cost effective, easy to deploy, and simple to use.
Presenters
![](https://i0.wp.com/finovate.com/wp-content/uploads/2021/08/Illuma-Labs-Milind-Borkar.png?resize=115%2C115&ssl=1)
Milind Borkar, CEO & Founder
Borkar has over a decade experience spanning R&D and marketing and leads the IP and business development activities for the company.
LinkedIn
![](https://i0.wp.com/finovate.com/wp-content/uploads/2021/08/Illuma-Labs-Ryan-Harmon.jpeg?resize=87%2C122&ssl=1)
Ryan Harmon, Software Developer
Harmon is a software developer at Illuma Labs and has a Masters in Computer Science from the University of Texas at Dallas.
LinkedIn