ACI Worldwide is bringing text-to-pay technology to billers courtesy of a new partnership with Solutions by Text. ACI will integrate Solutions by Text’s Pay-by-Text software into its UP Bill Payments solution, enabling businesses to receive payments from customers via SMS. The new option will give customers new payment flexibility, make on-time payments more likely, and keep collection costs low.
Pointing to the high open rate of text messages (98%) and the positive response customers tend to have toward text billing reminders, Solutions by Text founder and CEO Danny Cantrell highlighted the way the partnership will improve the “overall digital experience” for the customer.
“As smartphone use continues to advance,” Cantrell said, “offering customers the option to pay-by-text is quickly becoming a necessity as it improves the payment experience through payment reminders and mobile-enabled payment systems.”
ACI business leader for biller solutions Andrew Sajeski echoed Cantrell’s sentiments. He called the smartphone “the device of choice for digital payments,” and said the integration with Solutions by Text would “increase consumers’ ability to pay their bills on time in a more convenient way.”
A division of Marketing Response Solutions, a multi-service consulting firm which was founded in 1995, Solutions by Text was launched in 2008. The company streamlines and improves client communications by creating advanced, mobile-enabled business solutions using SMS. A member of the Inc 5000, the company is headquartered in Dallas, Texas.
ACI Worldwide presented Simple, Global, and Secure eCommerce Payments with ACI Worldwide’s Next Generation API at FinDEVr SiliconValley 2016. The company also demonstrated its technology at FinovateFall 2011, partnering with MShift to offer mobile delivery of ACI Enterprise Banker.
Last month, ACI Worldwide announced that it had agreed to acquire Speedpay, the U.S. billpay business of Western Union, in a deal valued at $750 million. Back in December, the company teamed up with fellow Finovate alum BioCatch to help provide enhanced online and mobile fraud detection using BioCatch’s behavioral biometrics technology.