- Quinte Financial Technologies launched its dispute and fraud case management platform CaseHUB this week.
- The new offering is built for banks, credit unions, fintechs, and credit union service organizations (CUSOs) to help them manage more cases faster and more accurately.
- Founded in 2019, Quinte Financial Technologies made its Finovate debut at FinovateSpring 2025 in San Diego, California.
New York-based Quinte Financial Technologies has unveiled its next-generation fraud and dispute management solution, CaseHUB. Designed for financial institutions ranging from banks and fintechs to credit unions and credit union service organizations (CUSOs), CaseHUB combines data, workflows, and analytics into a single intelligence interface to help FIs manage more cases faster and more accurately.
CaseHUB empowers financial institutions with pre-built workflows and built-in compliance features that help them avoid repetitive, manual tasks as well as ensure adherence to shifting regulatory policies and mandates. With pragmatic AI, configurable processes, and end-to-end auditability, the platform accelerates dispute resolution via an auto-decisioning capability and leverages alert signals and adaptive analytics to identify fraud patterns. Built-in workflows and compliance rules make case management seamless across payments, channels, and functions, enabling fraud and dispute management teams to work more efficiently.
“Financial institutions are under growing pressure to respond to disputes and fraud cases swiftly, without sacrificing accuracy,” Quinte Financial Technologies President Sriram Natarajan said. “With CaseHUB, we are giving them a smarter, more scalable way to manage risk and build trust with accountholders.”
Founded in 2019 and headquartered in New York, Quinte Financial Technologies made its Finovate debut at FinovateSpring 2025 in San Diego, California. At the conference, the company demonstrated its Advanced Dispute Manager (ADM), which provides a comprehensive dispute resolution approach that automates the management of customer and merchant disputes across ACH, POS, ATM, checks, wire transfers, and Zelle. With seamless case documentation and communication to ensure full Reg E compliance, ADM lowers risk, limits losses, boosts productivity, and streamlines operations.
This month, Quinte Financial Technologies has announced partnerships with OrboGraph to modernize check fraud detection and case management for financial institutions, and with Mountain America Credit Union to “transform fraud prevention and (the) member experience.” With more than 1.2 million members, Mountain America Credit Union has 100+ branches across five states and is recognized as the eighth largest credit union in the US.