How has COVID-19 affected fintechs in the Asia-Pacific region and their ability to grow and expand into new channels and new markets? Who is better positioned – fintechs or banks – when it comes to managing the global health pandemic? What role does the public sector play in supporting fintech innovation in the different countries of the region, and how has the coronavirus impacted those relationships?
In keynote addresses, fireside chats, and roundtables, our fintech experts and analysts began FinovateAsia Digital today with the topic that is most central to everyone fintech right now: what can the fintech industry do now to best prepare for the “New Normal” on the other side of COVID-19?
With a focus on startups and digital transformation, here are a few highlights from some of the day’s conversations from our first, all-digital, Finovate conference. To join us live – or to watch the program On Demand during the conference week – visit our FinovateAsia Digital Hub to register.
On forming partnerships and building relationships between startups and incumbents at a time of social distancing
For us the pre-dominant fact was that we had to move everything online for the very first time. We have always run our programs face-to-face. This is where we believe innovation and magic happens: when people are in the same room and brainstorm together. This has been a great challenge to show our corporates and our startups that this is possible online as well.
It does require a bit more structuring, so that has been keeping us busy as the incubator management team. It’s something we have been focusing on for quite some time: to identify what are the right tools that we are going to use that both engage the startups and the corporates. (Many startups) typically can access Zoom and all those tools. But our corporate partners on the other hand have a bit more of a challenge to bring their businesses online – or even to communicate online.
–Lisa Schroeder, Operations and Progamme Lead, F10
On crisis presenting opportunity for fintechs in Asia and how these companies rose to the challenge
If fintech every had a “moment” in its life, it is now, in this crisis. Because the whole fintech narrative has been: we can deal with situations, crises, far better than traditional, incumbent banks because we have technology, we can interact with the consumer more directly, we have algorithms which can understand risk better … Now we had a perfect storm to go and look at all possible stress scenarios and find a way to serve the consumer the best. So from a fintech standpoint, they had a perfect environment to go and succeed. And we saw very strong evidence of such in Asia.
If I look at the growth of e-payment services … if I look at the demand (from) people who are looking for lending from alternative platforms – it just went through the roof … There are other data points which strongly show that if you are a fintech and you have a mature product during the crisis, you tend to gain a lot. For example, the graph of fintech investment in Singapore from April, May, and June went up like a hockey stick. And the biggest beneficiaries of these investments are the fintechs which are serving the small and medium enterprise, and the fintechs that are helping banks digitize faster.
–Sopnendu Mohanty, Chief FinTech Officer, Monetary Authority of Singapore
On how the global health pandemic signals a shift in the pace of digital change in fintech
Traditional financial institutions are moving toward a collaborative, partnering, co-creation model, where they are partnering with the startup companies. And this partnership is a bit like a parent and a child. The parent, which is the financial firm, wants resilience, reliability, security, stability. The child wants to change the world, it wants challenge everything, it wants to kick down the walls and break down barriers and do everything differently because they want the world to change. And it is changing, because “the parent” is now having to work with “the child” in order to do things differently.
And that’s where this world of fintech today is really interesting because it’s not a simple one. It’s one where the mentor is the traditional financial firm who’s investing in the disruptor, which is the new startup technology firm. And the coronavirus pandemic has actually turbocharged (the) change, because traditional financial firms that were prevaricating and thinking about “maybe we should do more on digital” have been forced to suddenly overnight wake up and do digital.
–Chris Skinner, Author, theFinanser, and Doing Digital: Lessons from Leaders
Available both live (Singapore time) and On Demand during the conference week, FinovateAsia Digital is a unique opportunity for those interested in learning more about fintech in the Asia-Pacific region. Browse our all-digital presentations, interviews, and discussions; network with fellow attendees; and gain key insights into the trends driving fintech innovation in critical, emerging markets. Visit our FinovateAsia Digital Hub and register today.
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