Courtesy of its partnership with Malauzai, Somerset Trust Company is extending its digital banking service to its business customers. The West Pennsylvania-based community bank will use the same MalauzaiOne digital banking platform it rolled out to retail customers last year, giving business users digital access to their accounts and easier ways to manage payments and receivables.
“The response to our digital banking offerings from our retail customers has been tremendous,” Somerset Bank COO John Gill said. He credited the alliance with Malauzai for giving the bank the ability to “design a cutting-edge banking solution that both our retail and business customers can use interchangeably and seamlessly.” Somerset Bank’s deployment of Malauzai’s technology for retail users was recognized by the inaugural Best of FinXTech Awards, sponsored by Bank Director.
In his statement, Malauzai Chief Product Officer Robb Gaynor highlighted this same advantage of using a single platform for both retail and business banking. “It is great to see banks like Somerset benefit from what Malauzai’s single platform delivers: better engagement with customers, less complexity in their back office and ultimately much lower costs to support the digital channels.”
Founded in 2009 and headquartered in Austin, Texas, Malauzai demonstrated its Conversational Banking for Businesses at FinovateFall 2017 (demo video available soon). The company has more than 425 customers using its technology and more than 800,000 active end users. In August, Malauzai added the Public Service Credit Union (PSCU) with more than $2.3 billion in assets and 219,000 members to the list of FIs using MalauzaiOne Digital Banking. Back in May, Malauzai’s partnership with fellow Finovate alums OnDot and Vantiv enabled Vantiv to launch a youth spending solution called Family Manager: SmartKid Control.
Malauzai has raised more than $25 million in funding and includes Live Oak Banking Company and Wellington Management among its investors. Tom Shen is CEO.