FinovateFall 2023 / Illuma

Presenter Profile:

How they describe themselves: Illuma Labs is a fintech innovation company that delivers real-time voice authentication and fraud prevention solutions for credit unions and community banks through our flagship product, Illuma Shield™. Our proprietary solution has been showcased at multiple premier fintech events such as FinovateSpring and FinovateFall. Illuma won Best in Show at VentureTech in 2019, NACUSO’s Next Big Idea award in 2022, and the CreditUnions.com 2022 Innovation Series in the Member Experience category.

How they describe their product/innovation: Illuma has partnered with Glia to bring passive voice authentication into Glia’s Digital Customer Service platform. This enhances Glia’s market leading capabilities for seamless transitions in the customer journey across omnichannel engagement, frictionlessly authenticating customers when they transition into a voice channel. The partnership between Illuma and Glia offers FI members and customers convenient and secure access to their finances with cutting edge voice biometrics from Illuma and industry leading omnichannel customer experience from Glia.

Product distribution strategy: Direct to Business (B2B), Through other fintech companies and platforms

Contacts:

Bus. Dev.: Curtis Manley (Account Executive), curtis@illuma-labs.com, 214-264-3123
Press: Milind Borkar (Founder & CEO), milind@illuma.cx, 972-217-7106


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