Finovate Demo Video Archives

Presenter Profile:

How they describe themselves: Illuma Labs delivers real-time voice authentication and fraud prevention solutions for financial institutions. The flagship product, Illuma Shield, replaces traditional knowledge based authentication practices with an effortless and secure voice biometric solution. The net result is enhanced user experience, higher security, and improved operational efficiency. For more information, visit illuma-labs.com.

How they describe their product/innovation: Illuma Shield is a real-time voice authentication service for call centers. Replacing traditional Q&A, Illuma Shield passively analyzes the caller’s voice over natural conversation and results in higher authentication accuracy in a fraction of the time. The net result is enhanced user experience, higher security, and improved operational efficiency. The company will demonstrate latest enhancements to Illuma Shield, which include an end-to-end integration with Mitel call center platforms and end-user consent management.

Product distribution strategy: Direct to Business (B2B)

Contacts

Bus. Dev. & Press: Milind Borkar, CEO & Founder, milind@illuma-labs.com