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Presenter Profile:

Avoka is a leading customer experience management company specializing in multi-channel customer transactions. Avoka powers customer engagement applications for banking and insurance organizations worldwide, capturing and delivering business-critical customer transactions into back-office systems.

Presentation

Build an Omni-Channel Account Opening
Avoka demonstrates omni-channel account opening through their engagement platform:

• Responsive & adaptive design
• Cross-over between channels
• Pre-fill from social profiles
• ElectID verification
• Separation of information capture from core systems to facilitate easy cross-sell

Workshop

Build an Omni-Channel Accounting Opening Experience in Under 60 Minutes
Avoka builds an account opening experience in under an hour that:

• Is responsive & adaptive
• Supports cross-over between channels
• Is integrated to social media for pre-fill
• Is integrated to electronic ID verification
• Facilitates cross-sell with loose coupling to core systems