Finovate Demo Video Archives

Demo video will be available soon.

Presenter Profile:

How they describe themselves: Quavo Fraud & Disputes is a leading technology partner and strategic advisor, helping issuing FIs build trust-driven customer relationships through faster, more transparent dispute resolutions. Our mission is to restore financial trust by simplifying fraud and disputes. Quavo’s award-winning technology, QFD, automates the entire dispute lifecycle, from intake to resolution. Scalable for institutions of all sizes, Quavo’s solutions reduce losses, ensure compliance, and enhance customer loyalty.

How they describe their product/innovation: QFD enhances its role as a true end-to-end dispute management system with two new AI-driven features: Inbound Communication and Representments. These tools analyze emails and documents to reduce investigation time and boost efficiency. Designed for each bank’s unique needs, QFD’s AI works on three levels: extracting insights for smarter dispute strategies, minimizing errors with AI-assisted decisions, and streamlining operations through intelligent automation.

Product distribution strategy: Direct to Business (B2B), Through financial institutions, Through other fintech companies and platforms

Credit Union/Community Bank Fit: Credit unions and community banks

Contacts:

Bus. Dev.: Craig Capp (VP, Sales), [email protected]
Press: Julia Lum (PR & Events Specialist), [email protected], 517-416-5891