FinovateSpring 2025 / Illuma

Demo video will be available soon.

Presenter Profile:

How they describe themselves: Illuma is a fintech company headquartered in Plano, Texas. Illuma is a leader in real-time voice authentication and fraud prevention for financial institutions. Its flagship solution, IllumaSHIELD™, uses AI-powered voice biometrics to deliver secure, seamless authentication, reducing fraud risks while improving efficiency in contact centers. Recognized at FinovateSpring, FinovateFall, and VentureTech, we are also the exclusive provider for CUNA Strategic Services with endorsements in 34 states.

How they describe their product/innovation: With the growth of Generative AI, there are several available tools that can create synthetic voices with ease. Financial institutions and their account holders are concerned about voice cloning tools being used by bad actors to execute account takeovers via a simple phone call to an unsuspecting contact center agent. We will showcase Illuma’s deepfake countermeasures to protect FIs against such deepfake attacks, and continue to keep banking over the phone easy and secure.

Product distribution strategy: Direct to Business (B2B), Through other fintech companies and platforms

Credit Union/Community Bank Fit: Credit unions and community banks

Contacts:

Bus. Dev.: Amy Travers (VP of Sales), [email protected], 407-576-5909
Press: Milind Borkar (Founder & CEO), [email protected], 972-217-7106


More Videos: FinovateSpring 2025