FinovateSpring 2025 / Contour

Presenter Profile:

How they describe themselves: Contour is an AI-powered customer support platform that transforms banking experiences through intelligent voice and chat agents that can take real-time actions on behalf of customers. Built specifically for financial institutions, our platform seamlessly integrates with your existing systems to deliver personalized service while maintaining bank-grade security. With zero-lift implementation, Contour helps deliver exceptional service 24/7 without adding headcount, turning support from required overhead to competitive advantage.

How they describe their product/innovation: Contour’s AI Voice Agent delivers remarkably human-like conversations while performing real banking actions on customers’ behalf. Unlike traditional voice systems, our agent understands complex financial requests, securely accesses customer accounts, and completes customer requests, all while maintaining a natural, empathetic conversation flow. Experience the future of financial support: an AI assistant that doesn’t just sound human, but solves problems like your best human agent would.

Product distribution strategy: Direct to Business (B2B), Through financial institutions, Through other fintech companies and platforms

Credit Union/Community Bank Fit: Credit unions and community banks

Contacts:

Bus. Dev. & Press: Arvind Subramanian (CEO), [email protected]


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