Finovate Demo Video Archives

Demo video will be available soon.

Presenter Profile:

How they describe themselves: Illuma Labs is a fintech company headquartered in Plano, Texas. The organization’s flagship product, Illuma Shield™, replaces traditional knowledge-based authentication practices with an effortless and secure real-time voice authentication solution to enhance caller experience, improve operational efficiency, and prevent fraud in banking contact centers. Deployment of this affordable solution takes weeks, not months. It reduces time spent on authentication by 85% or more, and over 95% of those invited to enroll say, “Yes!”

How they describe their product/innovation: Fraudsters now have easy access to generative AI technology that can be used to create voice clones and attempt to defeat voice biometrics systems in banking contact centers. At Finovate, Illuma is unveiling the latest deepfake detection technology designed to combat this new threat and safeguard against account takeovers.

Product distribution strategy: Direct to Business (B2B), through other fintech companies and platforms

Credit Union/Community Bank Fit: Credit unions and community banks

Contacts:

Bus. Dev.: Amy Travers (VP, Sales), amy@illuma.cx, 407-576-5909
Press: Milind Borkar (Founder & CEO), milind@illuma.cx, 972-217-7106