Finovate Demo Video Archives

Presenter Profile:

How they describe themselves: CSS IMPACT is a leading provider of next-gen AI-driven debt collections ecosystems, adopted by large private enterprise collections firms, some with over 1,000 users, and by metropolitan municipalities, like San Francisco, Miami-Dade, and Utah State.

IMPACT 3.0 features powerful Copilot AI Assistants: Collector IQ+ for agents and IMPACT IQ+ for management, offering a ChatGPT-like interface for real-time data access and decision-making. It supports AI-driven debtor engagement via IoT platforms, dialers, text, email, chatbots, and portals.

How they describe their product/innovation: CSS is demoing a Next-Gen Debt Collections platform with built-in AI Copilot Assistants for Collectors and Executives. Using a single chatbox, users can ask questions to get data, strategies, and advice from AI, including deep analysis and forecasts with business intelligence. IMPACT Collector IQ+ acts as a real-time supervisor and executive advisor. IMPACT Agency IQ+ enables executives to type their needs and receive sophisticated financials, performance data, strategies, and revenues through dynamic reports and dashboards.

Product distribution strategy: Direct to Business (B2B)

Credit Union/Community Bank Fit: Credit unions and community banks

Contacts:

Bus. Dev.: Sergio Seplovich (VP, Operations), sergios@cssimpact.com, 877-277-4621 ext. 110
Press: Carl Briganti (President & CEO), carlb@cssimpact.com, 877-277-4621 ext. 111