FinovateEurope 2023 / Ender Turing

Presenter Profile:

How they describe themselves: Ender Turing was founded by three founders with engineering backgrounds and sales/marketing expertise in European enterprise software.

Two are AI researchers in Automatic Speech Recognition and Natural Language Processing.

One has experience in the call center software of big brands: Cisco, Avaya, and Genesys.

We combined all our experience and expertise to apply our new tech to the market we know well.

How they describe their product/innovation: Ender Turing AI Speech Analytics covers customer experience, quality management, and compliance processes in customer service, sales, and debt collection in financial institutions.

It connects to call recording software, chat logging, mail servers, and a CRM to automatically analyze and assess the communication content between financial institution representatives and clients.

Assessments can trigger alerts, notifications, and automatic feedback for different levels of employees in the organization.

Product distribution strategy: Direct to Business (B2B)

Contacts:

Bus. Dev. & Press: Olena Iosifova (CEO), oi@enderturing.com, +37253789883


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