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I thought I’d left behind Berenstain Bears 15 years ago when my youngest graduated to Animorphs books. But they made an appearance today when I discovered how they are helping kids get involved with saving and managing money. And before you dismiss their appeal, did you know the Bears have sold 300 million copies in Read more…
Bank of America on Wednesday dropped a set of 12 clever video segments called #LLOVEYOURAPP. You can see them all on the BofA YouTube channel. Most have 100 to 200 views, so they are virtually unknown so far. I’m guessing that is about to change as they are pretty clever. For one, a cud-chewing llama is demoing Read more…
Capital One sent an email (see below) to customers two days ago promoting a new version of its Wallet mobile app. Although it’s not mentioned in the email copy, when you click “Get Started” the resulting webpage (see above) reveals that the bank is about to add receipt-capture to its app. Normally, I’d save this Read more…
Consumers hate fees, of course. But that doesn’t stop them from paying $1,000 per year for their iPhones. It’s all about perceived value. No one will ever confuse a bank with Apple. But there are hundreds of value-added services that financial institutions could offer customers for a fee (note 1). For example, document registration. There Read more…
I was doing some research into banks’ Facebook sites and found a couple pretty terrible results when using each bank’s own search feature. Here are three samples. 1. Citibank site-search results for “Facebook” (17 Feb 2012; 3 PM Pacific) The search results try to convince you to search for “fake book” instead (why?). Ironically, the Read more…
One of the best things to happen in 20 years of living in northeast Seattle was the opening of Barnes & Noble in our local shopping center, replacing the tired old department store, Lamonts. For this family of readers, the massive, two-store B&N has continued to be a cherished destination for more than a decade. When the boys Read more…
Several banks, including PNC in the bubble days and WaMu through eBay in early 2004, have tried auctioning certificates of deposit (see Online Banking #104). Those first attempts were aimed at retail depositors, an unlikely audience for a several reasons. First, the demographics of retail CD buyers is decidedly older and they tend to be fiscally conservative, not the right Read more…
Note: Since I didn’t get my Feature Friday post finished last week, it’s now been transformed into Mobile Monday. ————————————- While most banks still have a single mobile app, the big players will eventually have a portfolio of apps for their various product lines, business units, and disparate customer segments (note 1). While technically not Read more…
FinovateEurope 2024 takes place at the InterContinental O2 London over February 27 and 28. FinovateEurope has delivered an exceptional line up of must-see demos for over 10 years. 2024 is no exception. With a focus on innovation, Finovate remains the primary choice for fintechs looking to establish their presence and a valuable platform for those showcasing Read more…
Ireland’s Central Bank to Staff: No ChatGPT for You! While organizations, institutions, and businesses of all kinds are scrambling to figure out how to best make use of generative AI technologies like ChatGPT, the Central Bank of Ireland already has staked out a position – at least for its employees. Ireland’s The Business Post reported Read more…
With a little over a month to go before FinovateFall 2022 in New York City, our agenda for the autumn event is still being finalized. But there are a few highlights we can share with you this week to further whet your appetite for the fintech feast to come on September 12 through September 14. Read more…
For the first time since 2019, FinovateSpring was held before a live audience of more than 1,000 fintech professionals, analysts, entrepreneurs, and observers. The energy at the San Francisco Hilton in Union Square was palpable. Attendees arrived early and stayed late – even on a sunny Friday afternoon with the delights of the City by Read more…