Fast forward 10 years. We have Facebook, we have Twitter, we have mobile weather info. But we still have virtually no youth banking tools at the major U.S. banks (Wells Fargo is furthest along, see screenshot below).
And that makes no sense.
There are 100 million people under age 25 in the U.S., and obviously, 15 to 25 years from now, a good portion of your profits will come from this group. However, in the next five years, this cohort will generate exactly zero percent of profits.
In the branch-based past, it made business sense to wait another five years to start selling to this group. After all, high-school graduates closed their bank accounts when they moved to college. College graduates closed theirs when they moved to their first job. And first-time job holders switched accounts when they landed a better job, and so on.
But that was a different time. In today’s remote-banking world, THERE IS NO REASON TO EVER CLOSE YOUR ACCOUNT. You just send in a change of address and keep logging in to the same place.
A 12 year-old girl today is expected to live another 70 years (boys, only 65 more). So if those kids won’t ever need to close their accounts, it stands to reason that getting them hooked to their parents’ online banking becomes pretty important.
That’s why we are seeing interesting startup activity in this area including (from recent Finovates):
- Bobber Interactive
- MoneyIsland (from BancVue)
- Tile Financial
And there is a rush to social media, such as the brilliant Young & Free campaigns invented by Canada’s Currency Marketing.
Finally, the report includes articles from two industry experts:
- Justin Hosie of Chambliss, Bahner, & Stophel PC on the importance of bank compliance with the Children’s Online Privacy Protection Act (COPPA)
- Matt Cullina, CEO of Identity Theft 911, writes about the importance of protecting your kids against identity theft
About the report
Family Banking: Online/Mobile Services for Tweens, Teens & their Parents (link)
In a remote banking world, your most-promising prospects aren’t even driving yet!
Published: July 15, 2011
Author: Jim Bruene, Editor & Founder, Online Banking Report
Length: 52 pages (10,000 words), 52 Figures, 7 Tables
Cost: No extra charge for OBR subscribers, $495 for everyone else (here)
Wells Fargo offers up solutions for four age groups (18 July 2011; link)