New Online Banking Report Published: Breaking Down the Digital/Mobile Wallet Hype

image We now have digital wallets, cloud wallets and mobile wallets. There’s the Google Wallet, PayPal wallet, ISIS, Serve, MCX, V.me, PayPass, Lemon, Pageonce, Wallaby,  Passbook, LevelUp (see screenshot below) and 280 mobile payment startups listed on Angel List. NFC is coming, or is it? Why not just use the QR code? Or do we wait until EMV, Oct 2015?  Does this make money or just add another layer of costs? Are we having fun yet? 

Bottom line: With consumers carrying a powerful computer on their person, the days of the dumb mag-stripe are numbered. No one debates that. But what is a financial institution to do today?

That’s what we set out to answer in our latest report on Digital & Mobile Wallets.

If you are not a major credit-card issuer, you may choose to ignore the issue until the dust settles. That’s a valid strategy, but it won’t help you pick up market share during the upcoming market confusion.

We believe every bank and credit union with a mobile app should dip its toes into the wallet space now with some relatively low- to no-cost positioning moves, while waiting for the tech questions to be answered this year and next.

And if you are a big issuer, you have a very interesting few years in front of you. Do you build or buy? Which of the major wallets, if any, do you throw your marketing support behind? And how do you explain any of this to your shell-shocked customers who just want to pay their tab and get away from the cash register as fast as possible? 

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About the report
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Digital & Mobile Wallets (link)
Payments in the smartphone era

Author: Jim Bruene, Editor & Founder

Published: 21 Feb 2013

Length: 36 pages, 10 tables, 12,000 words

Cost: No extra charge to OBR subscribers, US$495 for others (here)

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Report excerpt:

First Trade Union Bank partners with LevelUp for mobile wallets

First Trade Union Bank is teasing its LevelUp mobile wallet partnership on its homepage (19 Feb 2013).

TSYS Announces $1.4 Billion Acquisition of NetSpend

Thumbnail image for TSYSLogo.jpg

This week, TSYS announced that it is buying the second largest prepaid debit card company, NetSpend, for $1.4 billion. The purchase, expected to be complete by summer, will give TSYS access to the growing market for prepaid debit cards.

<br

Here’s a closer look at what TSYS is adding to their portfolio including a few facts about the prepaid debit card market:

    • The market for prepaid debit cards is estimated at 68 million potential consumers
    • NetSpend’s customer list includes more than 2.4 million accounts
    • More than 45% of NetSpend’s accounts are direct deposit
    • NetSpend prepaid debit cards are available at more than 62,000 locations
TSYS anticipates a 20% growth in the prepaid debit card market by 2018. 
TSYS first demoed with Finovate in 2010 as part of FinovateSpring.  They were also among the 64 companies that demoed at FinovateEurope in February. Videos of the FinovateEurope presentations will be available soon.

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Finovate Alumni News– February 21, 2013

  • Finovate-F-Logo.jpgCommunityLend grows FinanceIt team.
  • Cartera Commerce appoints Brian Michon as CTO.
  • Mitek granted new patent for its mobile photo bill pay capabilities.
  • Geezeo partners with OSG Statement Services to develop a statement option that will allow PFM data to be leveraged in eStatements and printed statements.
  • GoBankingRates reviews Simple’s banking service.
  • American Banker reports: Maine’s Katahdin Trust Company selects Fiserv’s core banking platform.
  • MoneyDesktop reports record year with customer growth of nearly 80% from 2011 to 2012 and a 4.5X increase in recurring monthly revenue.
  • Hallmark chooses Taulia to provide e-invoicing, dynamic discounting and supplier self-services.
  • FamZoo’s prepaid card family pack featured in TIME.
  • Torsion Mobile integrates with Dwolla’s payment network.
  • Dallas Business Journal reports that Device Fidelity has raised $1 million in debt financing.
  • TSYS to begin processing ATM transactions through the LINK network in the UK.
  • Azimo CEO Michael Kent explains the social remittance business in Pymnts.com Q&A.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

FinovateEurope 2013 in the Press

Here’s a look at some of the press coverage we received from FinovateEurope last week:

AllFacebook
Money-Transfer Service Azimo Integrates with Facebook
By David Cohen
American Banker

PressIMG.jpg

Cardlytics Brings Offers, Rewards to Bank Customers on Facebook
by Mary Wisniewski
True Office, Thomson Reuters Partner to Offer Gamified Compliance Apps
by Mary Wisniewski

Backbase blog
Backbase Unveils Amazon-like Digital Marketing Module at FinovateEurope 2013
by Prue Duggan

Bank Marketing Strategy
Moven From Mobile Banking to Mobile Money
by Jim Marous

Bankier.pl
mBank idzie za ciosem i pokazuje kolejne nowości
by Michał Kisiel 
Nowy mBank zapowiada mOkazje i przelewy wysyłane jak wiadomości

Banking Technology
Finovate Europe sees arrival of the Old Guard
by David Bannister
Temenos debuts LiveDesigner at Finovate Europe
by David Bannister

BankNXT
Finovate Europe 2013: Bank to the Future
by Auke Douwe

Berliner Morgenpost
SumUp will traditionelle Kassen abschaffen
by Jürgen Stüber

Computer World
Gamification trend could save banks from huge compliance fines
by Matthew Finnegan

Credit Union Times
Mobile Banking by Voice Next Up? Print Preview 
by Robert McGarvey

Datamonitor 
Finantix takes mobile banking to the next level

Ebests.com
Fresh from a $30m funding round, Kabbage looks beyond the US to launch its loans platform for UK SMEs
by Paul Sawers
SumUp demos its latest mobile-payments tech for Europe: Order a coffee simply by saying your name
by Paul Sawers
El Economista
BBVA participa en FinovateEurope entre ´startups´ europeas
El País blog
Móvil y banca en España
by Álvaro Martín Enríquez
Financial Times
Eye-opening options
by Peter Williams
Money app aimed at Facebook users
by Duncan Robinson
Triumph of technology
by Peter WIlliams
Finextra
Moven gears up for launch
Temenos unveils LiveDesigner tool for Web application development
The Currency Cloud API integrated into Salesforce and Sage 50
Forrester blog
Finovate Europe 2013: Bank to the Future
by Auke Douwe Veenstra
Finovate Europe 2013: Digital Financial Innovation
by Benjamin Ensor
FX-mm
The Currency Cloud’s unique cross-border-payments-a-service capability available for leading enterprise software 
GoMo News
UK startup debuts mobile money app for Facebook
by Dave Evans
ICT journal
Huit innovations financières primées à Finnovate
by Hélène Lelièvre
Temenos étend sa gamme de solutions pour l’expérience utilisateur
by Bastien Brodard
Intelligent HQ
#Finovate NOW a new generation of Social Bankers
by Hayden Richards
FinTech News: #Finovate, #Gamification trends
by Hayden Richards
International Business Times
Sharing Money On Facebook Just Got Easier: Should Banks And PayPal Be Worried?
by Christopher Zara
Mapa Research
Finovate Day One Round Up
by Paul Merry
Finovate Day Two
by Joshua Grant
Money Marketing
Ian McKenna: New tech will drive down costs
by Ian McKenna
PandoDaily
Moven gives sneak peek of new mobile banking app
by Hamish McKenzie
Payments Journal
Kabbage Extends Its Small Business Funding Model To the UK
Payments Source
Cardlytics Searches for Issuer Adoption on Facebook
by John Adams
PR Web
Meniga Awarded its Second “Best of Show” Trophy at Finovate
Programmable Web
Integrate Cross-border, International Payments Processing with Currency Cloud’s XBPConnect API
by Eric Carter
Puls Biznesu blog
Taki będzie Nowy mBank
by EUGENIUSZ TWARÓG
RFP Connect
SAGE SA To Introduce BlackSwan Financial Platform at FinovateEurope 2013
Shiny, Shiny
Azimo lets you transfer money to your Facebook friends
By beccacaddy
Tamebay
Ezbob to expand to the US
By Chris Dawson
Kabbage announces UK launch at Finovate EU
by Chris Dawson
TechCrunch
Kabbage Brings Data-Focused Online Merchant Lending To The UK
by Leena Rao
Social Money Transfer Service Azimo Adds Facebook Integration To Squeeze Western Union
by Steve O’Hear
Telegraph
Now you can use Facebook for international currency transfers
By Justin Harper
The Next Web
Cardlytics’ transaction-linked ads for bank statements to get Facebook integration, as EU launch nears
by Paul Sawers
Open Bank Project aims to bring financial transparency to organizations with an API and Web 2.0
by Paul Sawers
P2P FX platform CurrencyFair announces $500m of transactions so far,
and vies fo $1bn in 2013 alone
By Paul Sawers
SumUp demos its latest mobile-payments tech for Europe: Order a coffee simply by saying your name
by Paul Sawers
TICBeat
BBVA triunfa con Stockbuzz, una app que analiza el IBEX35 en Twitter
by Miriam Castellanos
Travolution
Azimo claims first with Facebook funds transfer service
By Travolution
VentureBeat
Kabbage brings its quick fix loans to UK merchants
by Christina Farr
Thanks to everyone who came and helped make this year’s FinovateEurope the biggest yet.
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We will continue to add to this list throughout the next few weeks as new coverage is published. If we are missing press coverage or if you would like to add to the list, please contact julie@finovate.com with the link.

iPay Solutions Tops 1.8 Million Payments in First Half of Fiscal 2013

Thumbnail image for ProfitStarsLogo.jpg

iPay Solutions, the person-to-person payment service from ProfitStars has processed more than 1.8 million payments from July 1 through December 31, 2012. The payment value was more than $1.2 billion.

The company also announced a year-over-year increase for the second quarter of fiscal 2013 (October through December) of more than 38% in P2P users, and more than 37% in payments. The average amount per transaction was $719.

P2P payments have long been a mainstay of the iPay Solutions service, with the company offering a separate person-to-person solution in 2010. Now iPay Solutions is used for P2P payments by more than 2,700 financial institutions.

ProfitStars is a division of Jack Henry & Associates. The company has more than 11,000 clients globally, and was recognized by Celent as number #1 in Remote Deposit Capture and Branch Image Capture. They last demoed at FinovateSpring 2012. See their Budget Manager in action here.

Finovate Alumni News– February 20, 2013

  • Finovate-F-Logo.jpgVoiceTrust and Finantix partner to provide voice-driven, secure mobile solutions.
  • Upstart Business Journal reports ShopKeep and LevelUp partner to keep up with the competition.
  • FamZoo introduces Family Pack of prepaid cards through partnership with TransCard.
  • Monitise collaborates with Blackberry & Permatabank to launch mobile payments service on Blackberry Messenger in Indonesia.
  • Lend Academy features Interview with New Prosper CEO Stephan Vermut.
  • SafetyPay partners with Computop to offer SafetyPay as part of its Paygate payment platform.
  • EnStream to enable the support of SecureKey’s authentication, identity & online payment solutions on mobile phones in Canada.
  • Virtual Piggy & WorldPay integrate to deliver youth payment solution internationally.
  • Luminous partners with Nihilent Technologies to sell Luminous’ solutions in India.
  • Tuition.io featured in this week’s Venture Capital program.
  • Mortgagebot expands space in Mequon with lease for new building.
  • PayPal to stop personal payments in Singapore on February 20 due to regulatory instructions.
  • iMore.com interviews Kashoo CEO Jim Secord at MacWorld|iWorld 2013.
  • TSYS announces acquisition of NetSpend in deal worth more than $1 billion.
  • ProfitStars announces year-over-year growth in P2P users, payments for its iPay Solutions service.
  • Metaforic’s product line now available for mobile apps written in Objective-C, the most commonly used language on iOS platform.
  • Delaware Online hails eDeposit as a boon for small businesses.
  • ACI Worldwide launches ACI Proactive Risk Manager to help FIs detect payment fraud.
  • Bazaarvoice builds new research and development unit, Bazaarvoice Media Labs.
  • Jack Henry & Associates add remote deposit capture to Android and iPhone versions of goDough app.
  • Opencart announces full integration of Klarna invoice and partial payment system.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

On Deck Brings in $42 Million Series D Financing

OnDeckLogo.jpg

Last week small businesses borrowing solutions company, On Deck Capital, announced that it has secured $42 million in funding.

On Deck’s Series D financing round was led by a new investor, Institutional Venture Partners. Existing investors also participated:

    • RRE Ventures
    • SAP Ventures
    • First Round Capital 

This recent round brings the company’s total funding to $96 million.

The New York-based company also released some stats:

    • Deployed $400 million in loans to date
    • Tripled its distribution partners to 1,500 nationwide
    • From 2008 to 2011, the company saw 12X revenue growth

In conjunction with this financing, Sandy Miller, IVP General Partner will join On Deck’s board of directors.

On Deck Capital demoed at FinovateSpring 2012.

Finovate Alumni News — February 19, 2013

  • Thumbnail image for Finovate-F-Logo.jpgRescuecom highlights TransferWise as low cost, currency conversion option.
  • Acculynk‘s Payzur brings person-to-person payments to consumers on PULSE debit/ATM network.
  • Compass Plus helps Russian-based FI SwitchMaster reach processing benchmark.
  • ekmPowershop announces partnership with EZBOB.
  • American Banker reports: Planwise to Participate in Yodlee’s Incubator Program.
  • BillHighway hires new CFO.
  • Arroweye Solutions reports 40% growth due to 175% uptick in open loop card production, added 27 new clients in 2012.
  • Bill.com to provide Frantopia with accounting services.
  • Prosper unveils new protection for lenders.
  • The Next Web reports: Tradeshift adds support for accounting services Sage and Kashflow, helping businesses get paid.
  • Forbes considers how SoMoLend provides capital to small businesses.
  • VentureBeat reports SecondMarket is partnering with CircleUp to allow investors to invest in up-and-coming consumer product businesses.
  • Thomaston Savings Bank selects Q2ebanking’s full suite of ebanking solutions.
  • HiddenLevers launches portfolio stress testing app to help advisors generate leads.
  • Fiserv awarded Best-in-Class rating in 2012 Anti-Money Laundering Technology Review.
  • Gifting app Wrapp selects Braintree to power payments.
  • Pageonce adds person-to-person payment functionality to mobile app.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Pageonce Goes Person-to-Person with Pay Anyone

Thumbnail image for PageonceLogo.jpgPageonce’s drive to create a mobile checkbook on your smartphone just reached a new gear.

The new service, Pay Anyone, gives smartphone users the ability to make the sort of frequent, informal payments typically reserved for checks. Rather than write a check to the landlord or the babysitter or the repairman, users will simply be able to make the payment as part of a person-to-person transaction using their Android or iOS device.

PayAnyone.jpg
The new app is designed to deepen Pageonce’s presence in the local payments market, where checks written to small businesses and individuals represent trillions in purchase value. Here’s a closer look at what’s on the table:
  • Consumers write 11 billion checks a year to small businesses and individuals
  • Pageonce currently processes more than $1 million in bill payments daily
  • More than 50% of consumers do not use or rarely carry a checkbook, according to 2013 study
  • Pageonce has $23 million in funding; 6,000 billers; more than 7.5 million users
Pageonce demoed its Personal Assistant and Bill Assistant at FinovateSpring 2010. A look at Pay Anyone is available here.

Gothenburg State Bank Promotes Kids’ Savings Accounts

image Through the magic of digital delivery, free ATMs, and mobile check deposit, there is no reason for today’s youth to EVER switch bank accounts. Even through college, grad school, multiple job changes, and marriage, your bank and card accounts can simply follow you around the country.

That means it’s more important than ever to make sure you are banking your customers’ kids. Even so, the big players haven’t wholeheartedly climbed onboard the youth banking movement. While oft-times offering exhaustive college-banking programs, they often seem indifferent to youngsters still at home.

We see most of the innovation in family banking at the community bank and credit union level. Case in point: Nebraska’s Gothenburg State Bank’s ($100 mil deposits) three-pronged effort to safeguard the cash of everyone in the family:

  • Little Savers Club (age 0-3):
    — Savings account paying 3.5% APY on first $2,000 (then 0.10%)
    — Physical piggy bank
  • Crayon Account (age 4-13):
    — Savings account paying 3.5% APY on first $2,000 (then 0.10%)
    — Dave Ramsey “Teaching Kids About Money” financial education kit
    — Box of crayons and coloring book
    — Savings deposit book
    — Deposit rewards (toys & books)
  • Super Savers Account (beginning at age 10-13)
    — Savings account paying 7% APY for (one year only) on first $2,000 (then 0.1%) 
    — Requires monthly deposits of $25 or more for the higher rate

Bottom line: I’m impressed that the bank pays a high rate on the first $2,000. It’s very hard to teach your kids the value of compound interest when they receive only a few pennies per month in interest. The bank is paying out a maximum of $70 extra per year ($140 in the Super Saver account for tweens, note 1) to keep mom & dad happy.

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Gothenburg State Bank homepage with kids’ savings promo (15 Feb 2013)

image

Kids’ deposit products page (note 2, link)

 image

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Notes:
1. It’s not entirely clear whether the 7% Super Saver rate is good for a single year, 6 months, 3 years or even longer. But I’m making an educated guess that it’s a one-year bonus program to jump-start tween savings.
2. I’m surprised the bank doesn’t tout the high rates on the webpage (you must follow an obscure link to the rate page). Perhaps they don’t want adults gaming the system to score the extra interest.
3. For more on youth banking, see our July 2011, Online Banking Report.

FinovateEurope 2013 Best of Show Winners

Our third FinovateEurope wrapped up a few hours ago. At the end of each of the two jam-packed days, the London audience voted for their favorite three demos. The top eight overall were named Best of Show (see notes).

The winners (in alphabetic order):

  • Credit-Agricole for its app store where it is wooing outside developers
  • ETRONIKA for its BANKTRON e-channel management platform
  • mBank with Efigence for their Facebook & social platform 
  • Meniga for its PFM platform, including “buy” vs “not buy” feature
  • Moven (Movenbank) for the worldwide launch of its mobile-optimized bank
  • Pockets United for its group purchasing mobile solution
  • SumUp for its mobile point-of-sale system
  • Virtual Piggy for its kids’ payment system with parental controls

We’ll have videos of all 64 demos posted at Finovate.com within a few weeks.

Congratulations to the presenters for our first Finovate with zero demo fails (sure their where a few glitches here and there). And thanks to everyone who attended, tweeted, networked, blogged, and set up an enormous number of post-show meetings. You are pushing fintech forward, and consumers everywhere will benefit.

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Notes on methodology:  
1. Only audience members NOT associated with demoing companies were eligible to vote. Finovate employees did not vote.     
2. Attendees were encouraged to note their favorites during each day. At the end of the last demo, they chose their three favorites.    
3. The exact written instructions given to attendees: “Please rate (the companies) on the basis of demo quality and potential impact of the innovation demoed.”  
4. The eight companies appearing on the highest percentage of submitted ballots were named Best of Show.  
5. Go here for a list of previous Best of Show winners.

Finovate Europe 2013 Best of Show Winners Named

FinovateEurope.jpgOur third FinovateEurope wrapped up a few hours ago. At the end of each of the two jam-packed days, the London audience voted for their favorite three demos. The top eight overall were named Best of Show (see notes).

The winners (in alphabetic order):

  • Credit-Agricole for its app store where it is wooing outside developers
  • ETRONIKA for its BANKTRON e-channel management platform
  • mBank with Efigence for their Facebook & social platform 
  • Meniga for its PFM platform, including “buy” vs “not buy” feature
  • Moven (Movenbank) for the worldwide launch of its mobile-optimized bank
  • Pockets United for its group-purchasing-mobile solution
  • SumUp for its mobile point-of-sale system
  • Virtual Piggy for its kids’ payment system with parental controls

We’ll have videos of all 64 demos posted at Finovate.com within a few weeks.

Congratulations to the presenters for our first Finovate with zero demo fails (sure, there were a few glitches here and there). And thanks to everyone who attended, tweeted, networked, blogged, and set up an enormous number of post-show meetings. You are pushing fintech forward, and consumers everywhere will benefit.

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Notes on methodology
1. Only audience members NOT associated with demoing companies were eligible to vote. Finovate employees did not vote.    
2. Attendees were encouraged to note their favorites during each day. At the end of the last demo, they chose their three favorites.   
3. The exact written instructions given to attendees: “Please rate (the companies) on the basis of demo quality and potential impact of the innovation demoed.” 
4. The eight companies appearing on the highest percentage of submitted ballots were named Best of Show. 
5. Go here for a list of previous Best of Show winners.