How they describe themselves: ClairMail optimizes any mobile phone for 2-way customer interaction. As the only solution that supports a mobile phone’s existing software and standard capabilities – including messaging, mobile web and client applications – ClairMail empowers bank customers to easily access secure information, conduct transactions and get no-hold customer service. Additionally, ClairMail’s Actionable Alerts™ enable financial institutions to deliver complete service to customers as an alternative to expensive channels like call centers and IVR. ClairMail offers a turnkey, standards-based offering that seamlessly integrates with bank systems of record, delivers the fastest time to value and removes the friction from customer interactions.
What they think makes them better:
ClairMail offers the only solution to deliver 2-way mobile banking functionality across the “Triple Play” of all mobile user interface types – messaging, mobile web and client applications – on one platform with a single implementation. ClairMail’s 2-way services include actionable alerts, account management, fund transfers, multifactor authentication, mobile payments and no-hold customer service, which enable banks to decrease costs by reducing usage of more expensive customer interaction channels such as IVR and call centers. ClairMail also provides banks with revenue-generating opportunities with the introduction of services like Credit on Card and Mobile Lockbox.
Bus. Dev.: Bob Adamany, VP Mkt. Dev., firstname.lastname@example.org, 913-897-6202
Press: Gavin Skillman, email@example.com, 917-445-9499
Sales: Mark Uicker, VP Sales, firstname.lastname@example.org, 415-884-7282