FinovateSpring 2017 / FUCO&SOLUTION

Presenter Profile:

How they describe themselves: Strategically combine new technologies and new business models into the financial world to elevate financial services to a new level. FUCO&SOLUTION is specializing in assisting financial institutions in customer communication and account management with innovative, interactive Robo-Statements. We provide one-stop, easy-to-use and personalized statements for banks to communicate with their customers in the Greater China region.

We at FUCO & SOLUTION believe statements today are still the most natural, direct, and efficient channel for banks to communicate with customers. By knowing your customers’ profile and interests, you can not only provide personalized account information but also strengthen account management individually. Everyone is the VIP, but how to engage? By using custom-made Robo-Statement to contact your customers repeatedly through this trusted tool

How they describe their product/innovation:

Account Holder Management

✓ Tailor made to fit different customer profiles with flawless UI design.

✓ Just-right-for-YOU financial plan: customers can fill out different on-line questionnaires allowing the bank to provide specific financial products, investment plans, special offers etc.

✓ On-line application feature: customers can simply complete all the applications with one click.

Customer Communication

✓ Omni-channel feature: our customer communication module provides touch points for emails, SMS and social media etc., allowing customers to communicate interactively. Moreover, it can be used for marketing promotion, QR code and polls as the basis for analysis of customer behavior.

Data Analysis

✓ Data Analysis is the heart of our system. When providing new services, products, or new experiences, by using precise data analysis is essential pitch.

Product distribution strategy: Direct to Business (B2B), through financial institutions, through other fintech companies and platforms


Bus. Dev. & Sales: Alex Lin, Chairman and CEO
Press: Amy Chang, Manager, Events

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