How they describe themselves: ClairMail optimizes any mobile phone for 2-way customer interaction. As the only solution that supports a mobile phone's existing software and standard capabilities - including messaging, mobile web and client applications - ClairMail empowers bank customers to easily access secure information, conduct transactions and get no-hold customer service. Additionally, ClairMail's Actionable Alerts™ enable financial institutions to deliver complete service to customers as an alternative to expensive channels like call centers and IVR. ClairMail offers a turnkey, standards-based offering that seamlessly integrates with bank systems of record, delivers the fastest time to value and removes the friction from customer interactions.
What they think makes them better:
ClairMail offers the only solution to deliver 2-way mobile banking functionality across the “Triple Play” of all mobile user interface types – messaging, mobile web and client applications – on one platform with a single implementation. ClairMail’s 2-way services include actionable alerts, account management, fund transfers, multifactor authentication, mobile payments and no-hold customer service, which enable banks to decrease costs by reducing usage of more expensive customer interaction channels such as IVR and call centers. ClairMail also provides banks with revenue-generating opportunities with the introduction of services like Credit on Card and Mobile Lockbox.
Executives: Joe Salesky (CEO), Peter Madams (CTO), Steve Denebeim (CFO), Bernard Fraenkel (VP of Engineering), David Thompson (VP Marketing), Mark Uicker (Vice President of Sales and Business Development), Ayelet Zadok (Vice President of Products and Services)
Investors: Norwest Venture Partners (www.nvp.com), Outlook Ventures (www.outlookventures.com), JAFCO Ventures (www.jafco.com)
Customers: Wells Fargo, BB&T, Wachovia, Traditions Bank, Intercredit Bank, Bank of Stockton, Royal Bank of Canada
Bus. Dev.: Bob Adamany, VP Mkt. Dev., email@example.com, 913-897-6202
Press: Gavin Skillman, firstname.lastname@example.org, 917-445-9499
Sales: Mark Uicker, VP Sales, email@example.com, 415-884-7282
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