Presenter Profile
How they describe themselves: A new direct bank aimed at self-directed consumers in
Australia. We deliver core banking products and services through high service direct channels
(online, telephone, mobile).
What they think makes them better:
- 100% online straight through application process (incl. for new-to-bank customers)
- High service 24/7 onshore call centre
- User-centric website
- Values-based staff culture & brand
Key Executives: Monty Hamilton (Head of Online), Gerd Schenkel (General Manager UBank), Vanessa Sicari (Head of Brand & Marketing), Rich Rose (Head of Direct Banking Centre), Carlie Smee (Head of Customer & Business Performance Management), Patrick “Paddy” Nolan (Head of Product Management & Development)
Investors: National Australia Bank Ltd (NAB)
Board Members: Mark Joiner (CFO, NAB), Greg Sutherland (EGM Strategy & Brands, NAB),
Lisa Gray (EGM Personal Banking, NAB)
Contact:
Press: Gerd Schenkel, General Manager UBank, gerd.schenkel@ubank.com.au
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