Back to Blog

Set Travel Notifications Online at Capital One and Chase Bank

image Since I’m about to cross the Atlantic for our FinovateEurope conference, I wanted to warn my card issuers that they’ll soon be seeing unusual charges. Luckily, two of my issuers now allow customers to handle that online, saving time and money for the bank and me. Thank-you Capital One and Chase Bank (see screenshots below).

However, I was only batting .250 since six did not offer an online option (at least not for my account types): American Express, Bank of America, Citibank, Discover, US Bank and Wells Fargo.

Bottom line: In the not-to-distant future, this manual process will be rendered moot, because my issuers will know where I am via mobile phone GPS (see Finsphere posts). But until then, I appreciate the time savings of the online option and am more likely to use these two cards because of it.

Capital One “Set Travel Notification” link within Customer Service area (25 Jan. 2010)

Capital One "Set Travel Notification" within Customer Service Area

Capital One’s Set Travel Notification form

image

Chase Bank’s Travel Notification Form within Customer Center

Chase Bank's Travel Notification Form within Customer Service

Chase Bank’s Travel Notification Form

Chase Bank's Travel Notification Form