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Innovations in customer onboarding may be one of the less glamorous niches in financial technology. But there's no denying the value of meeting your customers on the channel of their choice.

This is the thinking that helps explain Bottomline Technologies' purchase of financial software-as-a-service specialist Andera.

In a deal valued at $48 million ($44.5 million in cash and just over 100,000 shares of stock valued at just over $35 per share), Bottomline sees its acquisition as a way of helping its digital banking clients "grow revenues and compete and win" in the words of Norm DeLuca, General Manager of Banking and Financial Services for Bottomline.

Of Andera's virtues, none is more vivid than its oFlows platform, which the company purchased in 2011. The Best of Show winning technology (FinovateSpring 2010) makes customer onboarding and account opening easier for banks and credit unions whether customers are accessing their financial institution online, in-person, or through a mobile device. Most recently, the company made headlines with a software upgrade enabling mobile photo capture of data on driver's licenses.

Andera was founded in 2000, and is headquartered in Providence, Rhode Island. The company has helped its more than 500 banking and credit union clients process more than 4.5 million online account applications. American Banker called Andera one of its "Top 10 Tech Companies to Watch" in 2012. Charlie Kroll is founder, president, and CEO.
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We recently looked back at Finovate's Best of Show Awards archives and wanted to share the list of the 41 award-winning companies.

Here's the Best of Show history that stretches back to 2007, the inception of Finovate:


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Held October 2, 2007


Mint: Online PFM for individuals

Mortgagebot's Mortgage Marvel: Mortgage marketplace

Prosper: P2P lending network


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Held April 29, 2008


First ROI (now BancVue): Develops products and services for community financial institutions

Jwaala: Provides software solutions to help financial institutions compete

Zecco: Online stock and options trading

Zopa: P2P lending network


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Held October 14, 2008

CheckFree: Online banking platform 

Credit Karma: Provides a free and easy way for consumers to understand, monitor and monetize their credit profile

Mint: Online PFM for individuals

Neosaej's MoneyAisle: Platform where banks compete in live auctions for an individual consumer's business 


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Held April 28, 2009


BillShrink (now Truaxis): Provides a free cost-savings tool that saves consumers money on everyday bills

Prosper: P2P lending platform

Silver Tail Systems: Predictive analytics to prevent fraud abuse

SimpliFi: A web service that allows anyone to create and update their own financial plan


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Held September 29, 2009


BancVue's Kasasa: national checking/ savings account brand for community financial institutions

Credit.com: Provides free interactive tools, education, and unbiased comparisons of quality financial products and services

Digital Insight from Intuit: Provides on-demand banking services to help financial institutions serve clients

Silver Tail Systems: Provides online fraud detection platform 

Yodlee: Provides personalized financial solutions to financial institutions


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Held May 11, 2010

Bobber Interactive: Money management platform for youth

Expensify: Online and mobile expense report platform

oFlows (Purchased by Andera in 2011): Multichannel paperless solutions for account openings

Wikinvest: A platform for investors to share trading tips


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Held October 4-5, 2010


Betterment: Investment account for savings management 

BillShrink (now Truaxis): Loyalty rewards provider

Bundle: Provides socially informed money management for individuals

Dynamics: Produces and manufactures intelligent powered cards

oFlows (Purchased by Andera in 2011): Multichannel paperless solutions for account openings

PayNearMe: Cash transaction network for the underbanked

SecureKey: Token-based authentication technology


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Held February 1, 2011

eToro: Social investment network

Finantix: Provides sales and advice solutions for financial services 

Liqpay: Payments platform

Meniga: Online PFM for financial institutions


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Held May 10-11, 2011

BancVue: Develops products and services for community financial institutions

BankOns: Mobile app offering consumers real-time savings at local merchants

Dwolla: Online, mobile, and social peer-to-peer payment platform

oFlows (Purchased by Andera in 2011): Multichannel paperless solutions for account openings

Mitek Systems: Provides apps for smartphones that allow users to deposit checks and pay bills via their devices' cameras

PayNearMe: Cash transaction network for the underbanked

Wikinvest: A platform for investors to share trading tips


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Held September 20-21, 2011



BillGuard: People-powered antivirus for bills

Dynamics:  produces and manufactures intelligent powered cards

eToro: Social investment network

FamZoo: Online "virtual family Bank"

FeeFighters: Platform that simplifies the process of choosing a merchant account provider

LearnVest: Online PFM for women

Offermatic: Targeted online offers provider

oFlows (Purchased by Andera in 2011): Multichannel paperless solutions for account openings

Personal Capital: Online financial advisor helping people manage their investments


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Held February 2, 2011


Cardlytics: Transaction-based rewards

Dynamics: produces and manufactures intelligent powered cards

eToro: Social investment network

Nutmeg: Online investment manager that democratizes saving and investing
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  • Hastings Mutual Insurance Company selects Identity Theft 911 to offer Security Breach Response Coverage.
  • Andera acquires oFlows to "deliver the whole enchilada."
  • mFoundry opens office in San Francisco.
  • Backbase announces Netherlands insurance co-op Univé, has chosen Backbase software. 
  • USA Today lists TradeKing as an option to help beginner investors.
  • Clairmail enhances adoption-services program with new benchmarking service.
  • Q2ebanking enhances mobile banking solution, supports clients' mobile strategies.
This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.
Anderaoflows.jpgThis morning, customer acquisition company Andera announced that it has acquired San Francisco-based oFlows to deliver a paperless experience to online bank customers signing up for new products or services:

"The combination of Andera and oFlows technology and services will provide the first truly integrated acquisition and origination platform for all products across all channels--branch, call center, online, and mobile. You couldn't ask for a better match"

The deal, which closed October 5, will combine the two companies. Andera will retain its branding and take on the oFlows brand as a product or platform name. 

Former oFlows CEO Scott Pitts will join Andera as chief product officer. Pitts says. "Together we deliver the whole enchilada."

To learn more about Andera and oFlows, watch Andera's demo from FinovateStartup 2008 and oFlow's demo from FinovateSpring 2011.
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The BAI Retail Delivery conference begins tomorrow with 29 Finovate alumni participating in sessions and/or exhibiting on the trade show floor.

Session Speakers
  • Tuesday, Global Game-Changer Session
    Speaker: Jim Taschetta from FreeMonee
  • Wednesday, Technology for Business Summit 
    Speaker: Mitch Jacobs from On Deck Capital
  • Wednesday, Technology for Business Summit Session 
    Speaker: David Eads from Kony Solutions
  • Thursday, Technology for Business Summit Session
    Speaker: Eric Connors from Yodlee
  • Thursday, Marketing & Product Management Summit Session 
    Speaker: Rod Witmond from Cardlytics
Exhibitors 
BAI Mobile Link
Mobile Link Panel Discussions
Solutions Theatre
Jim Bruene and I (julie@netbanker.com) will be in attendance and will update the blog and Twitter with new developments throughout the event. 

oFlows Helps You Go Paperless

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Next up this morning is oFlows, which demonstrated how you can use its platform to go paperless:

"This year we have expanded beyond financial institutions and have made the oFlows technology platform available to everyone. So if you are still using paper for your applications, purchase orders, order forms or just about any other kind of transaction, oFlows can help. 

We take your products, forms and rules and put them into a completely paperless mobile platform that will run the rules, make offers, fill the forms, get them signed and manage all of the required supporting documentation - all from iPads, Android tablets and smartphones. And because oFlows seamlessly integrates with payments systems, you can complete complex transactions or take deposits on the spot. So now you can transact anywhere, anytime without having to lug around a clipboard full of paper forms."

Product Launched: September 2011

HQ Location: San Francisco, CA 
Company Founded: 2009 
Website: oflows.com

Presenting Scott Pitts (CEO) & Rajesh Jayaraman (CTO)

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FInFallLogo.jpgMore than 60 leading fintech innovators, both startups and established companies, are gearing up to present at the biggest Finovate ever, Sep. 20/21 in NYC.

Each company provided a sneak peek of what they'll be demoing on stage next month. Below is the first installment of these teasers. We'll have more next week. 

Don't miss your chance to see the live demo from each company and meet the execs responsible. Get your FinovateFall ticket here

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Backbase is launching "Retail Bank of the Future," representing the e-banking engagement experience of tomorrow. It embodies the newest User Experience (UX) patterns based on input gathered from customer research, industry thought leaders and UX specialists.

Innovation type: Mobile UI, online UI


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Personal finance is a chore and not too high on any To-Do list. Life is busy and finance stresses people out. 

At Balance, we manage your personal financial chores for you. We combine professional service (your own bookkeeper!) with all of your financial accounts and bills in one place for a fully managed experience that is personalized for you.

At Finovate we will show how you can now connect your financial accounts to Balance and power our newest expense tracking, budgeting and custom reporting tools. Also, look for a demo of our photo bill pay app and some other surprises!

Innovation type: Banking, payments, PFM


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Saving for a house? And retirement? And that dream vacation? No problem with Betterment.com! We've created the simplest, fastest, and most efficient way for consumers to invest for their goals and the future.

Innovation type: Banking, investing, PFM


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Banks need to re-define the relationship they have with consumers if they want to succeed in today's market. StatementRewards has introduced an effective way for financial institutions to inexpensively reward their consumers for banking with them, which in turn increases loyalty and customer satisfaction. 

At Finovate, BillShrink announces a new innovation that harnesses the intelligence of aggregated transactional data and applies it to customers' social networking and purchase management activities. By utilizing advanced analytics to present the most personalized offers and other services to customers, StatementRewards gives financial institutions a unique, competitive edge.

Innovation type: Cards, PFM, rewards


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Want to see the definitive search engine for tackling today's banking issues? cbanc Network has created a revolutionary online collaborative platform for financial institutions to share best practices. This secure online community contains the largest repository of peer-authored, board-approved, exam-tested content anywhere. Here, banking professionals trade real, practical work -- including policies, procedures, agreements, vendor reviews and more from every department of a bank or credit union. 

This network
  1. Motivates people to share their best work 
  2. Uses points as currency to incentivize users 
  3. Helps FIs prepare for exams
  4. Protects users around legal and competitive concerns of sharing

Innovation type: Back office, online UI, security


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The technology of the CLX.SentinelDisplay, a Class 4 reader with a hardened browser, hardened middleware, an integrated smart card and a high-resolution display,  ensures extremely high, comprehensive security in e-banking applications. 

Along with the reader's extremely secure customer authentication and transaction signing mechanisms, the advanced concepts for application authentication and pro-active security updates is unique. The hardened browser (CLX.SecureBrowser) onboard the reader ensures full confidentiality of customer data - a security aspect that is often entirely ignored.

Innovation type: Identity, payments, security


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DeMystData's new web-based modeling platform helps lenders grow thin file portfolios without increasing their risk level. With minimal inputs, our tool leverages the vast amounts of data accumulated online, applies advanced statistical techniques, and configures a bespoke predictive API that captures additional customer information without adding underwriting complexity.  

The DeMystData platform has application in variety of commercial environments including credit issuance, risk assessment, segment identification, and offer customization.

Innovation type: Identity, lending, marketing


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Credit unions, banks, financial advisors, financial institutions: How are you delivering youth financial education to your client families? How are you connecting with your next generation client? How are you fulfilling Community Reinvestment Act (CRA) responsibilities for financial literacy programs that progress in complexity as students get older? 

You've tried online content and even interactive online games, but the results are disappointing. Neither can hold a child's attention for long or keep them coming back over the years. We have a better way. It's no game. It's real experience. It works. We can't wait to show you at FinovateFall 2011.

Innovation type: Online UI, PFM


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Fuze Network provides innovative ways for financial companies and their customers to work together. Learn how we help billers to build brand loyalty, aid in collection efforts, reduce fees, boost your customer service efforts and help to eliminate misdirected funds.

With Fuze at your back we can help to boost your store traffic, drive sales, increase revenues and simplify the hassle of payment processing all while creating a better customer service experience.

Fuze helps connect customers with the closest payment locations, online bill payments, simple cash payment solutions, and easy utility bill payment all while saving them fees and the hassle and stress of paying bills.

Innovation type: Back office, cards, payments


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Ready to have your financial mind blown away? Lighter Capital is combining light-hearted irreverence PLUS a light-weight and flexible funding structure PLUS a social-based investment decision analysis to make it easier, faster and more fun for small businesses to access capital than ever before! Get ready!

Innovation type: Investing, lending, small business


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KulaX is a cross-sell engine that enables financial institutions to leverage their online banking platform to generate more leads faster without interfering with core banking functions. 

Online banking customers are targeted with the "next best product" where they are invited, at logout, to engage in an automated one-on-one microinterview with their financial institution about their financial products needs and preferences. Upon interview completion, customers are presented with special offers for the FI's products and services that have been tailored based on interview responses; requested offers are emailed to customers.

Innovation type: Marketing, rewards


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Modo converts redemptions to payments, and makes payments mobile.  Our demo will show how easy it is to onboard consumers and merchants, as well as the simplicity of paying with modo.  

And of course, most importantly, why you should GET modo and PAY with modo, in the first place: MORE!

Innovation type: Mobile, payments, rewards


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When your brand is in the palm of your customer's hand: make the most of mobile technology. Mootwin helps your business enhance the mobile customer experience, re-enforce loyalty, and accelerate revenue growth.

Innovation type: Communications, marketing, mobile


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MShift and ACI Worldwide formed an alliance in 2010 to offer mobile delivery of ACI Enterprise Banker, the industry leading business banking solution.  

They are now partnering to create a ground-breaking mobile business banking native application for the tablet. The application is focused on robust and graphically rich presentations of financial data as well operational tasks like ACH, wire release and bill payment, all with access from anywhere at anytime.

Innovation type: Banking, mobile, payments


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MyCyberTwin will demo its Artificial Intelligence solutions, called virtual agents, and give a detailed explanation about how current leading financial institutions are using the technology today and will use the technology in the future.

It is a powerful demo to show an audience how a computer thinks and answers questions in real-time, helping customers get the answers they need while helping companies garner the intelligence of the customers visiting their websites. This demo will also showcase an emotionally responsive AI virtual agent able to capture emotion including smiling, frowning, and expressing gratitude.

Innovation type: Communications, marketing, sales


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The oFlows paperless loan and deposit originations system has expanded beyond financial institutions.  Because oFlows has seamlessly integrated credit, fraud and payment systems, now anyone can use oFlows for just about any transaction.

Think of the last time you were handed a clipboard with a paper form on it. Next time it might be a tablet computer running oFlows.

Innovation type: Banking, lending, mobile


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Consumers have plans, life plans, and want to understand how those plans affect their finances in the future, so they can make better decisions.

Planwise is launching tools that will help any consumer, from the teen buying a laptop, the 20-something buying a car, the couple buying their first home to the astute property investor, to better understand how their decisions today might look in the future financially.

The consumer can then connect with the lender or adviser of choice to quote, get advice or apply.

Innovation type: Lending, marketing, PFM


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Putting money aside for a rainy day is easier said than done. Many Americans do not have any money saved for emergencies. 

Plastyc aims to change this by introducing automated savings built into prepaid card accounts. Setting aside a few dollars every day, week or month will be just a single click away. Money accumulated in the savings purse of the card account will reward savers with cash at unprecedented rates.

Innovation type: Banking, cards, online UI


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ReadyForZero is an online program for the 77% of American families who are paying down debt. For individuals and families, ReadyForZero facilitates the management and reduction of debt. 

For financial institutions, the program is a low-touch and consumer-friendly alternative that reduces net credit loss and improves customer retention.

Innovation type: Online UI, payments, PFM


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Rebirth Financial, noted by the Federal Reserve Bank of San Francisco as a company to "change the US finance system," is shaking up the small business lending game again! 

In February, Rebirth launched the nation's first peer-to-business lending platform. Shortly after, Rebirth uniquely integrated SBA and CRA lending into the P2B mix. 

Now, Rebirth is introducing the JAS Rating System! It's a system that will redefine the way we analyze small business and a must-see for financial institutions lending to small businesses and companies wondering whether they should extend credit to a new client. It's just another game changer from Rebirth Financial.

Innovation type: Back office, lending, small business


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T8 Webware is bringing native mobile services to the masses by giving consumers real-time access to their financial purchase capabilities. Grip, a financial decision-making tool supports consumers' daily needs, empowering them to understand their money flow simply and without clutter. 

Grip enables financial institutions to provide convenient information on the go; addressing consumers' mobile needs through a highly secured mobile and tablet app. With no reliance on core integration, financial institutions can offer Grip almost immediately and without any upfront fees. It can be deployed in three weeks and costs 99 cents each month for customers who use the app.

Innovation type: Communications, mobile, PFM


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The Transecq solution, powered by ENTERSECT ITA, has revolutionized two-factor authentications by utilizing the power of the end user's mobile device, fully encrypting the device and creating a multi-factor authentication tool. 

Strong 2-Factor authentication delivered ubiquitously across the globe puts the power of approval in the appropriate hands.Thus providing protection and security way beyond passwords and account challenges.

Transecq is the industry leading innovator and developer of mobile security solutions for the financial services market.  All the services leverage the security of Digital Fingerprint technology which uniquely ties a user and his/her mobile phone to an encryption key.

Innovation type: Communications, identity, security


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Weemba revolutionizes the way borrowers and lenders find each other and interact in a social-network-like online format. Borrowers create a profile and post a loan project under a nickname. 

Profiles may include everything from the Borrower's income and education level (individuals) to their number of employees and annual sales (businesses). Lenders search projects by credit score, amount needed, purpose and more. 

When a Lender finds an interesting project, the Lender then may ask the Borrower for access to their real identity. If the Borrower grants access to the Lender, all further contact and any negotiations take place outside Weemba.

Innovation type: Lending, marketing


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At FinovateFall 2011, Yodlee will demonstrate customization without effort. The company has developed a way for banks to automatically tailor a consumer's initial experience with personal financial management.

Or, as the company likes to say:

    Online banking can be such a chore
    Checking balances is often a bore
    With new customization
    You'll cause a sensation
    Yodlee FinApps offers MUCH more

    All new at Finovate
    Banking that will motivate
    Inspire and personalize
    You'll see how to stylize
    Your customers will tell you you're so GREAT
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We're pleased to announce that the demo videos from FinovateFall 2010 are now available for free download (or immediate consumption) from the Finovate archives.

This fall's NYC conference showcased 56 handpicked companies doing 7-minute demonstrations (no slides allowed) of their latest technology innovations to a sold-out audience of 650 financial & banking executives, venture capitalists, press, analysts and entrepreneurs.

Check out these cutting-edge ideas in financial, banking, payments, mobile, lending, investing and security technologies today for inspiration and your next edge on the competition! 

(P.S. If you're interested in joining us at the next Finovate event, tickets are now on sale for FinovateEurope (Feb, 1, 2011 in London). It is going to be an amazing showcase of European and global fintech innovation!)

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Eric Mattson is CEO of Online Financial Innovations, the parent company of NetBanker, Online Banking Report and the Finovate Conference Series. He can be reached at eric@netbanker.com.

image[6][1]It was an incredible two days in NYC (Oct. 4&5) as we witnessed 56 new products, services, and features debut on the big stage. Of 56 live demos, there were a few slow connections, an occasional timeout, a missed download or two, and a few lost seconds waiting for mobile screens to refresh, but only one that we had to completely restart. So, overall it went very smoothly.

And the packed house had a great time, found a number of things they could take back to their own companies, and made some great connections (at least that's what they told me anyway).

At the end of each day, attendees voted on three "Best of Show" demos from the 28 just seen. Then, at the end of the conference, we ranked all 56 companies based on this audience vote (see notes). The top seven were named Best of Show.

Every company that presented was named Best of Show by some portion of the audience. But the ones that ended on top are as follows (in alphabetic order):

Betterment    BillShrink  Bundle Dynamics 
    oFlows          PayNearMe   SecureKey

Congratulations! And thanks to everyone that presented, sponsored, attended and followed the #finovate tweets. If I ever recover, I look forward to writing more about where this is all headed.

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Notes on methodology:
1. Only audience members not associated with demoing companies were eligible to vote. Finovate employees did not vote.  
2. Because a different number of ballots was cast each day, we ranked the demos based on the percentage of ballots voting for each presenter. 
3. The exact written instructions given attendees:
"Please rate (the companies) on the basis of demo quality and potential impact of the innovation they demoed. PLEASE CIRCLE ONLY THREE"

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We're very excited to reveal the 56 cutting-edge companies that have been selected to demo their latest technology innovations on October 4 and 5 in New York City at FinovateFall.

Over the show's two days, attendees will get to watch the future of fintech and banktech unfold on stage via fast-paced demos (28 each day) from these innovators. And then have a chance to interact with top executives from each of the demo companies during intimate networking sessions.

Without further delay, here's the list of companies we're excited to showcase:


If you're interested in attending the conference, registering now will save you $100 on your ticket via the early-bird discount and reserve your spot (space is limited and we're expecting to sell out). We'll see you in New York!


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Eric Mattson is CEO of Online Financial Innovations, the parent company of NetBanker, Online Banking Report and the Finovate Conference Series. He can be reached at eric@netbanker.com.

FinovateSpring 2010 LogoJust a quick reminder that the early-bird ticket prices for FinovateSpring 2010 (May 11, San Francisco) will expire at the end of March (less than 2 days from now). If you register by March 31, you'll save $100 on your ticket and lock in your spot to see debuts and demos of dozens of new financial and banking technological innovations. 

We've handpicked an amazing list of companies to demo their latest including:

Tickets are selling well with hundreds of registered attendees from great organizations like: 

  • AARP
  • BNP Paribas
  • CBS
  • Experian
  • Google
  • Intuit
  • Kaiser Permanente
  • Mechanics Bank
  • Tower Group
  • USAA
  • Visa
  • Aite
  • Capital One
  • Celent
  • Filene
  • H&R Block
  • Jack Henry
  • Motley Fool
  • Target
  • PayPal
  • US Bank
  • Wells Fargo
  • Alliant Credit Union
  • Canaan Partners
  • Discover
  • Forrester Research
  • ING DIRECT
  • Highland Capital
  • Javelin Research
  • NY Times
  • TransUnion
  • Venrock
  • Wired Magazine

FinovateSpring is one of our twice-yearly showcases of the best new ideas in banking and financial technology. The show is built around a unique blend of fast-paced demos of actual technology (no slides!) and high-quality networking with an audience of senior FI executives, fintech entrepreneurs, VCs, press, industry analysts and bloggers. It's an awesome environment to find your next competitive edge.

Don't miss out on the early-bird price on your ticket to this great show. Register now!

P.S. Online Banking Report subscribers are entitled to an extra discount to our Finovate conferences. Email me to get it.


ericphoto.jpgEric Mattson is CEO of Online Financial Innovations, the parent company of NetBanker, Online Banking Report and the Finovate Conference Series. He can be reached at eric@netbanker.com.

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We're very pleased to announce the lineup for the upcoming FinovateSpring 2010 conference. Taking place on Tuesday May 11 in San Francisco, the conference will showcase dozens of handpicked companies debuting and demoing their latest and greatest fintech innovations. The quality of the new ideas that will be demoed on stage is very high this year and we're incredibly excited to showcase them to you.

The demoing companies selected (that we can reveal so far) are:

These companies will be showcased to an audience of senior financial/banking/credit union executives, influential press, industry analysts, venture capitalists, bloggers, tech companies and entrepreneurs.

A sampling of the great organizations already registered to attend includes: AARP, Aite, Alliant Credit Union, BNP Paribas, Capital One, Celent, Discover, Experian, Fidelity, Filene, Forrester Research, Google, Highland Capital, Intuit, Javelin Strategy, Jack Henry, Mechanics Bank, Motley Fool, NY Times, PayPal, Tower Group, USAA, US Bank, Venrock, Wells Fargo, and Wired Magazine.

We'd love to have you join us at the spring event and watch the future of finance/banking unfold onstage. If you register today you'll save $100 via the early-bird ticket discount. Please note that the early-bird prices expire at the end of this month and space is limited so lock in your spot now!


ericphoto.jpgEric Mattson is CEO of Online Financial Innovations, the parent company of NetBanker, Online Banking Report and the Finovate Conference Series. He can be reached at eric@netbanker.com.

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