Finovate Alumni News

On Finovate.com

  • NatWest, RBS to Offer Clients Business Banking Solutions from FreeAgent.
  • Card-Linked Offers Consolidates: Edo Interactive Acquired by Augeo.
  • Dwolla Raises Capital, Relaunches Access API.

Around the web

  • Persia International Bank chooses core banking technology from Temenos.
  • Kensho Technologies CEO Daniel Nadler weighs in on cybersecurity in the Age of Trump.
  • Rabobank to deploy UP Immediate Payments from ACI Worldwide.
  • Asset manager Schroders picks Capriza to help drive digital transformation.
  • Stuart Frankel of Narrative Science writes about bots and advanced natural language generation technology in Harvard Business Review.
  • De Surinaamsche Bank expands relationship with Fiserv to deepen core banking

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

A Fintech Filter for Artificial Intelligence in 2017

In what The New York Times is calling The Great AI Awakening and Forbes has dubbed The Year of AI, 2017 is shaping up to be obsessively focused on artificial intelligence, a field that has been around for awhile (remember playing checkers against a computer?) but has finally matured to the point of usefulness.

Because the technology has finally reached its tipping point, AI, and its close relative machine learning, have taken a variety of industries by storm, bringing self-driving Ubers to the streets of San Francisco (and then carting them away); robotic vacuum cleaners to dirty household floors; and natural language processing to chat bots and IVR communications. With AI already embedded into these industries, it’s easy to find examples of how the technology is shaping fintech.

Below are eight areas of fintech into which AI has made inroads. Each area is ranked and rated (out of 5 stars) based on how it is currently influenced by AI and based on AI’s potential to add value.

Robo advisory

  • Fintech example: Robo advisors are built on AI technology, which is used to augment portfolio management and rebalancing decisions typically made by a (sometimes biased) human. To see tens of dozens of these examples, check out our post on B2C wealth tech.
  • Current AI application: 4 stars
  • Potential AI application: 5 stars

AI is already a standard tool in robo advisory. Because the very nature of robo advisors is to replace humans, the potential application of AI in this space is huge, especially when enhanced with machine learning and held accountable using blockchain.

Advisory tools

  • Fintech example: Similar to B2C robo advisory platforms that leverage AI to automatically manage and rebalance users’ portfolios, advisors can automate their clients’ portfolios to minimize human error while still offering a personal touch. Kensho (FEU14) introduced Warren to helps advisors perform quantitative analyses on market data. ForwardLane (FS16) uses AI powered by IBM Watson to offer financial advisors access to quantitative modeling and highly personalized investment advice generally only available to ultra high net worth individuals.
  • Current AI application: 4 stars
  • Potential AI application: 5 stars

Just as AI is already standard in direct-to-consumer robo advisory, so is it with advisory tools, since many were built on the premise of AI.

Fraud detection

  • Fintech example: Multiple card issuers use AI to detect unusual spending activity. Feedzai (FEU14) uses AI combined with machine learning to analyze sets of big data created during a user’s online sessions to mitigate fraud associated with online account opening, payments, and ecommerce.
  • Current AI application: 4 stars
  • Potential AI application: 5 stars

AI is already heavily leveraged for use in fraud detection. Combining it with the blockchain, which can provide an un-editable ledger of events, paired with AI’s ability to analyze large data sets in real time makes it even more powerful.

Underwriting

  • Fintech example: AI can help underwriters create a uniform metric that accurately identifies risk across borrowers. Aire.io (FEU15) leverages the power of AI to create and assign credit scores to thin credit file individuals.
  • Current AI application: 4 stars
  • Potential AI application: 5 stars

The lending industry has already transformed its underwriting practices from relying on large databases to now using AI to analyze large amounts of scattered, unstructured data. Because AI can analyze these data sets in real time, there’s great potential for both borrowers and lenders to benefit.

Regulatory compliance

  • Fintech example: Banks can use AI to quickly scan legal and regulatory text for compliance issues, and do so at scale. IpSoft’s Amelia is a customer service bot that helps banks maintain compliance in conversations with customers.
  • Current AI application: 3
  • Potential AI application: 5

Relying on AI to scan for compliance issues instead of a team of employees helps avoid human error and allows financial institutions to quickly analyze multiple documents and practices. Because it removes human biases and error, AI has great potential in regulatory compliance.

Marketing

  • Fintech example: Marketers can better up-sell or cross-sell banking and finance products by using AI to identify and anticipate client needs. SBDA Group (FEU 16) helps banks leverage their data using algorithms and machine learning to create targeted marketing campaigns for individual customers.
  • Current AI application: 3 stars
  • Potential AI application: 4 stars

Fintech companies have been using AI to draw conclusions from bank data for a few years now, but marketing is an area in which human input still adds a lot of value.

Customer service

  • Fintech example: Firms can leverage AI to identify which clients are at most risk of leaving a bank or advisor. FinovateAsia 2016 Best of Show-winner, Finn.ai (FA16), offers a white-labeled chat bot that integrates into existing messaging platforms such as Line, Facebook Messenger, Alexa, and even the bank’s web chat interface.
  • Current AI application: 2 stars
  • Potential AI application: 5 stars

Banks have been hesitant to adopt chat bots and other AI-based customer service products because the technologies are not quite smart enough. Finn.ai overcomes this challenge by offering a Talk to a Human button at the bottom of the chat interface. This technique, combined with the implementation of machine learning and advanced natural language recognition, makes this space prime for growth in 2017.

Reporting tools

  • Fintech example: Advancements in natural language, along with AI’s ability to analyze large data sets, have made it possible for banks to rely on software to automatically create and distribute reports. Narrative Science (FF13), for example, automates the creation of anti-money laundering reports and allows the bank to adjust for the tone of the writing.
  • Current AI application: 2
  • Potential AI application: 4

We’ve seen AI used to generate reports, both in written and video form, in the wealth management and compliance sectors. However, there is still room for natural language reporting to extend to other forms (such as inside of a chat interface) as well as to other sectors of fintech.


In addition to these eight areas of fintech, there is a miscellaneous category that comprises technology such as ColletAI, which automates debt collection. Check out CollectAI, Comarch, and MoneyHub, along with other AI-based fintech at FinovateEurope next month.

While AI is widespread in many areas of fintech, it is still far from others, such as tax and estate planning, which require complex inputs and decision making. However, bolstering AI in these difficult areas using machine learning, the blockchain, and human intervention offers some potential for growth in 2017.

Since AI is pervasive throughout many sectors of fintech, it may not be too early for your company to begin searching for a Chief Artificial Intelligence Officer.

Finovate Alumni News

On Finovate.com

  • Microsoft Marketing Vet Jeremy Korst Joins Avalara as New CMO.

Around the web

  • New York-based BizFi reaches $2 billion in originations.
  • LTP: Trulioo CEO Stephen Ufford writes about the problem of gift card fraud.
  • Boku extends partnership with Microsoft to support carrier billing to France.
  • Exostar teams up with Taulia to bring supply chain finance to the aerospace and defense industry.
  • Avoka, SocietyOne, and SuiteBox named finalists for Fintech Business Awards.
  • HBR: Narrative Science CEO Stuart Frankel writes about talking chatbots.
  • Quantopian recognized by Boston Globe as a “Company to Watch in 2017.”
  • Let’s Talk Payments features Kontomatik’s successful 2016.
  • Dashlane to support Intel Software Guard Extensions to help protect your passwords with hardware-enhanced security.
  • OurCrowd marks 4 years, $320m raised, 100 startups, 9 exits.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News

On Finovate.com

  • Welcome to Day 2 of FinDEVr Silicon Valley
  • FinDEVr Silicon Valley: Celebrating the Best of the Builders

Around the web

  • FinDEVr alum Thinking Capital launches Lucy, an AI-powered chatbot for small business borrowers.
  • Narrative Science forges strategic partnership with Deloitte to promote broader adoption of advanced NLG technology.
  • AdviceRobo launches Seedrs crowdfunding campaign as part of U.K. growth plan.
  • CME Group to deploy TickVault from TickSmith to improve access to historical data.
  • New mobile app from Azimo enables money transfers via Siri, among other enhancements.
  • FIS introduces unified mobile payments solution, BuyWay.
  • FinDEVr alum Symbiont unveils SDK for Assembly, a distributed ledger for use in institutional finance.
  • EVRY licenses G&D Convego CloudPay from Giesecke & Devrient to offer NFC, HCE mobile payments.
  • FinDEVr newcomer Smartwave announces its first banking client, Societe Generale Serbia.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News

On Finovate.com

  • Blackhawk Network Acquires Grass Roots for $118 Million
  • FutureAdvisor Brings RoboAdvisory to U.S. Bank Wealth Management

Around the web

  • Avoka reports record levels of orders for fiscal 2016. Join Avoka in New York for FinovateFall 2016 next week.
  • Financeit earns spot on the TechVibes’ Fintech Five.
  • Chain CEO Adam Ludwin warns against “blockchain hype” on Fortune.com.
  • Narrative Science teams up with Franklin Templeton Investments to bring Quill technology to their fund commentary process.
  • SmartyPig switches to Sallie Mae Bank to enable partial withdrawals, direct deposit, and to offer a higher interest rate.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Narrative Science Turns Images into Insights for Tableau Software

NarrativeScience_NarrativesforTableau

Is a picture really worth 1,000 words? Thanks to a new partnership between data-visualization solution-provider, Tableau software, and natural language generation (NLG) specialist, Narrative Science, we may soon find out.

With the new Narratives for Tableau, users of Tableau Server and Tableau Public will be able to generate natural language explanations of their data visualizations. Narratives for Tableau is available as a free Google Chrome extension, and the company says the extension is the “first step” toward a greater integration between the two technologies. “We are thrilled to be partnering with Tableau, a company that equally shares our passion of helping people understand their data and act on it immediately,” Narrative Science CEO Stuart Frankel said. He praised the idea of putting Advanced NLG technology at the front of the data-discovery process, which he said gives users “the best and easiest asset for understanding and sharing information narratives.”

NarrativesforTableau_art

Click image to see a video of Narratives for Tableau’s features.

Francois Ajenstat, chief product officer for Tableau, said that empowering customers and providing easy-to-use technology were important to his company. Narratives for Tableau, said Ajenstat, is an example of both concepts, and provides an opportunity to “further enable Tableau users to quickly understand what is most interesting and important in their data.”

Narrative Science’s work with Tableau is the latest in a series of recent collaborations. The company partnered with Vermilion Software in May, enabling asset managers to use NLG technology to create portfolio commentary. In April, Narrative Science unveiled Narratives for Power BI, a new extension developed in partnership with Microsoft that gives managers “insightful stories” from their business intelligence data. The company began the year with the launch of Narratives for Qlik, which adds NLG narratives to Flik’s visual analytics and business intelligence functionality.

Founded in 2010 and headquartered in Chicago, Illinois, Narrative Science demonstrated its Quill Financial solution at FinovateFall 2013.

Finovate Alumni News

On Finovate.com

  • Dashlane and Google Partner to Improve Online Security via Open YOLO
  • Prosper Closes in on $5 Billion Commitment for New Loans

Around the web

  • FIS and Arkansas Governor Asa Hutchinson extend VC FinTech Accelerator program to 2018.
  • Revolut app tops 250,000 users.
  • Narrative Science launches Solution Provider program.
  • Oprah Winfrey Network names WorthFM founder and CEO Amanda Steinberg to the inaugural Opray Winfrey Network SuperSoul 100.
  • Banking technology interviews Rivi Varghese, CEO of CustomerXPs Software.
  • American Banker: Profits, Revenue Forecast Rise at Green Dot
  • Zopa gives a rundown of its four-year history.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News

On Finovate.com

  • Refundo Previews Mobile Tax Filing App Connect

Around the web

  • Entersekt to bring its 2FA technology, Transakt, to Nigeria via partnership with First Authentication Services Ltd (FASL).
  • Inc.com features Stuart Frankel of Narrative Science on the “keys to startup success.”
  • Experian launches anti-fraud platform, CrossCore, in South Africa.
  • True Potential opens up its portfolios to all U.K. advisers.
  • Corporate Insight features iQuantifi in a look at best practices in goal-setting apps.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News

On Finovate.com

  • “Interactions Names New CFO”
  • “Fidor Bank Opens its Doors in Dubai; Ge Drossaert Tapped as Managing Director”

On FinDEVr

  • “BlockCypher to Developers: Your Ethereum Toolkit is Ready

Around the web

  • CU Times’ white paper features IDology.
  • Crowdfund Insider interviews Zopa CEO Jaidev Janardana.
  • Bank of Newington and Cleveland State Bank deploy Core Director platform from Jack Henry.
  • Narrative Science partners with client reporting and communications software company, Vermilion Software.
  • Pirean opens local support centre for the Australia and New Zealand markets.
  • Insuritas to power insurance agency for Community Resource Credit Union.
  • VoicePIN opens U.S. office.

This post will be updated throughout the day as news and developments emerge. You an also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Alumni News

On Finovate.com

  • “Finovate Alums Help Represent Fintech Innovation in Israel”

On FinDEVr.com

  • “Mobeam Barcode Beaming Technology Gains Broader Integration with Samsung Pay”
  • “Up from Down Under: VIX Verify Chooses Atlanta’s Transaction Alley for Americas Headquarters”

Around the web

  • The American Genius interviews Gene Austin, Bazaarvoice CEO.
  • Ripple and Temenos partner to power direct, real-time, bank-to-bank settlements for Deloitte.
  • Ignite Sales wins Gold Stevie award for sales and marketing intelligence excellence for a second year in a row.
  • Vantiv and Payment Logistics team up to provide EMV payment solutions for Action Systems.
  • Strongsuit interviews Stuart Frankel, Narrative Science CEO and co-founder.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.