Mphasis Forges Strategic Partnership with Conversational AI Platform Kore.ai

Mphasis Forges Strategic Partnership with Conversational AI Platform Kore.ai
  • Conversational AI platform company Kore.ai announced a strategic partnership with IT solutions provider Mphasis.
  • The partnership will enable Mphasis to help its enterprise clients transform customer experience management and employee engagement.
  • Kore.ai demoed its technology at FinovateFall 2022 in New York last September.

IT solutions provider Mphasis and enterprise conversational AI platform company Kore.ai have forged a new strategic partnership. The alliance will enable Mphasis to offer new customer experience management and employee engagement solutions to its enterprise clients.

“Conversational AI solutions are leading the way in which enterprise clients are interacting with their end customers,” Mphasis CEO and Managing Director Nitin Rakesh said. He referred to Kore.ai as an “undisputed leader in the space” and said that the company’s generative AI solutions will complement Mphasis’ product engineering capabilities. Rakesh also added that Kore.ai would benefit from cross-selling opportunities “particularly in the contact center transformation space.”

Kore.ai helps enterprises automate their business and voice and digital interactions. The company’s Experience Optimization (XO) platform enables companies to design, build, test, and deploy conversational user interfaces and virtual assistants without requiring technical expertise or support. The technology uses generative AI and large language models (LLMs) to create and deploy intelligent conversational experiences for the benefit of customers, contact center workers, and employees alike. Additionally, the platform supports cloud, on-premises, and hybrid deployments for more than 40 channels in 120+ languages. More than 200 Global 2000 companies leverage Kore.ai’s XO platform and solutions to automate their interactions and processes.

“We automate billions of interactions every year through out conversational AI platform and solutions and have already delivered an estimated $1 billion in cost savings to global enterprise customers,” Kore.ai CEO and founder Raj Koneru said. “Together we will accelerate innovation and drive growth,” Koneru said, “providing exceptional solutions and experiences to our customers.”

Kore.ai’s partnership with Mphasis comes just a few weeks after Kore.ai announced a collaboration with digital solutions company Ciklum. The firm will leverage Kore.ai’s technology to build advanced virtual assistants. These solutions will be deployed in use cases ranging from customer experience to enterprise automation. “This partnership will enable businesses to radically transform their customer and user experiences and provide more human-like interactions,” Ciklum VP and Global Head of Intelligent Automation Gourav Datta said.

Founded in 2014 and headquartered in Orlando, Florida, Kore.ai has raised more than $73 million in funding. The company’s investors include NVIDIA, Vistara Capital Partners, PNC, and Sterling National Bank. This year, Kore.ai was named a leader in 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms. Kore.ai made its Finovate debut in 2021 and returned the Finovate stage the follow year for FinovateFall 2022.


Photo by M-DESIGNZ

Kore.ai Unveils New Bots Platform, Adds Former Citi CIO as Strategic Advisor

Kore.ai Unveils New Bots Platform, Adds Former Citi CIO as Strategic Advisor

Developer of conversational AI solutions for the enterprise, Kore.ai has launched the latest version of its Bots Platform. Version 6.1 not only enables enterprises to build high-value chatbot solutions faster and more efficiently, but also gives companies the ability to better understand how their chatbots are performing compared to user expectations.

The new platform includes usability enhancements such as a collapsible sidebar navigation and revised layouts. Version 6.1 also provides better bot insights by analyzing how user utterances are processed by the platform’s natural language processing engine and graphically displays how these utterances are classified against various bot tasks. Additionally, the platform enables developers to combine individual bots into a multi-purpose, branded universal bot or VPA (virtual personal assistant) that can communicate with many bots on behalf of an individual. Other features include smart alerts, IVR voice support, new channels including telegram and live person, and a bot sharing facility across users of different domains.

“Our promise has always been to design an end-to-end platform, running in the cloud or on-prem, creating secure, smart, conversational and quick-to-market bots for enterprises,” Raj Koneru, CEO and founder of Kore.ai said in a statement. “We’ve bolstered our Kore Bots Platform with rich new capabilities for enterprises, and are also bringing in fresh thinking into how AI-powered conversational solutions could be engineered better for specific industries.

This “fresh thinking” comes in the form of Devendra Kumar Sharma, former CIO of Citigroup International, who has joined Kore.ai as a strategic advisor and will, in the words of Koneru, “advise us on how to create strategic digital value through great customer engagement.”

Sharma praised the company’s “powerful and unique combination” of growth potential and what he called “strategic relevance in an emerging technology space.” With almost three decades of experience in working with consumer banking technology platforms and operations capabilities, Sharma led initiatives on core operating platforms, digital transformation, and more while working at Citigroup International. He holds a degree in Electrical Engineering from the Indian Institute of Technology, Delhi and an MBA in Information Systems and Finance from the Indian Institute of Management, Calcutta.

Headquartered in Orlando, Florida, and founded in 2013, Kore.ai demonstrated its Bots Platform at FinovateFall 2016. With strategic partners ranging from Facebook to SAP to Cisco, Kore.ai has developed more than 150 pre-built bots that use machine learning, natural language processing, AI, and speech recognition to provide actionable, “human-like” communications to the interactions between businesses and their customers, employees, systems, and things.

Fintech Trending: Bots Break Out, AI Gets Personal, and Blockchain Buys the Farm

Fintech Trending: Bots Break Out, AI Gets Personal, and Blockchain Buys the Farm

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Is it fair to judge a fintech conference based on the way it reflects, anticipates, and even uncovers what’s most important in the field? We think so, and were once again impressed by the way FinovateFall this month helped spread the story of fintech in the second half of 2016.

After all, we read about new technologies every day. But once the wow factor subsides, the question remains: Does it really work? Is anybody, any bank, any business in the real world actually putting this great looking, great sounding technology—these bots, this blockchain—to the test?

The good news is that the good news is true: new technologies like chatbots not only work, but were demonstrated live on stage by companies like Personetics (F16); Fiserv (F16); Kore (F16); and FinovateFall 2o16 Best of Show winner, Backbase (F16). We can even include companies like Clinc (F16) in this category of innovations that make it easier for people to communicate with technology. Clinc, which also won Best of Show honors at FinovateFall, developed and demonstrated an artificial intelligence-based natural language, using an intelligent assistant that earned rave reviews from both attendees and the media.

  • “Backbase promises 60-second customer on-boarding with new solution”—Banking Technology
  • “Bots Are Everywhere, But Are They Ready for Banking?”—Bank Innovation

What about the blockchain, you ask? Earlier this year at FinovateSpring, our attendees awarded a Best of Show trophy to BanQu (F16), a company that uses blockchain technology to help refugee and displaced persons re-establish community ties through identification and financial inclusion. This month at FinovateFall, we met Full Profile (F16), an Australian company leveraging the blockchain to support real-time settlement, financing, and provenance-tracking of agricultural commodities.

  • “Blockchain technology extends to agricultural contracts”—The Australian

But FinovateFall was about more than the most headline-grabbing technologies. As our Best of Show voting revealed, the appeal of technology to solve more everyday problems—be it buying a car or a gift card—remains strong as well.

“You’ve Got A Car!” and a Digital Revolution in Regifting

This certainly seems to be what Finovate attendees had in mind when it came to Finovate newcomer and Best of Show winner AutoGravity (F16). Founded last fall, the Irvine, California-based startup leverages the smartphone to make every aspect of the car-buying experience easier, from initial selection of a vehicle all the way through the financing process. As with a growing number of fintech solutions, AutoGravity combines several innovations we’ve seen individually in fintech demonstrations over the years—document scanning; the integration of social media with credit application; geolocation—to produce a solution that seeks to disrupt traditional auto financing as we know it.

Swych (F16), the mobile gifting platform that also won Best of Show, is another example of technology making magic out of the otherwise mundane. The company facilitates the purchase, sending, redemption, and exchange of gift cards using digital technology that puts the smartphone at the center of the process. Based out of Plano, Texas, Swych’s technology brings the gift card industry into the 21st century, potentially helping breathe new life into what is typically thought of as the “gift of last resort.”

  • “Mobile tech for automobile lending, gift card redeeming snag top prize at Finovate”—Bizjournals
  • Brief: FinovateFall 2016 Best of Show—CrowdfundInsider

Security: short and sweet

It is no exaggeration to say that Trusona (F16), a two-year-old security specialist out of Scottsdale, Arizona, provided one of the most well-received demos of the year. And a large part of what made it so successful (and such a must-watch) was the way the demo itself embodied the dream of a simple security solution that works the same way every single time.

By quickly and effortlessly authenticating and logging in repeatedly in the course of six minutes, Trusona CEO and founder Ori Eisen did what every person who has ever wracked their brain for their most recent password, or struggled to enter a captcha code on a mobile phone, wants out of a security solution: Make it fast, make it easy, make it work the same way every single time. With plenty of competition in the security space from innovators on stage and off, it is no surprise that Trusona, with its #nopassword campaign and did-I-mention-it’s-free offering, stood out from the pack.

  • “Trusona Wins ‘Best of Show’ at FinovateFall 2016—MarketWired

Everybody loves a (six-time) winner

No discussion of FinovateFall would be complete without a tip o’ the hat to MX (F16). The company took home its sixth Best of Show trophy, impressing audiences with its PowerSwitch technology that allows an FI to quickly establish a new card of reference for consumers across a variety of platforms such as Netflix, Uber, Hulu, and Amazon.com. This gives financial institutions a powerful tool in attracting new customers and in providing new options to existing customers. It also gives FIs potential access to what MX CEO Ryan Caldwell called “a mountain of interchange”—more than $200 billion in 2015 according to MX—that banks and credit unions can’t afford to miss.

  • “MX Achieves Innovation Milestone, Becomes First Company to Win Finovate Best of Show Six Times”—MX Blog

For more coverage on FinovateFall, check out our press roundup and our FinovateFall on Twitter post.

In other news

A hybrid debit/credit card

San Francisco-based startup Zero raised $2.5 million this week. While the investment sum is not particularly notable, what the company is doing certainly is.

Zero offers a Visa credit card that works in conjunction with a mobile app, but it’s not just another alt/neo/challenger bank. The differentiating factor is that Zero deducts money from the user’s account in real time just like a debit card, so there is no monthly bill. Unlike a debit card, however, transactions process on credit card rails so cardholders receive from 1% to 3% cash-back on purchases. It also touts no fees and pays higher interest on deposits (though they don’t yet specify how much) than traditional savings accounts.

The credit card is made out of solid metal and the app offers great looking PFM tools that forecast users’ balances into the future. Clearly, the startup has millennial users in its sights and claims to have the potential to increase a credit score, since there’s no way to default on payments.

The company makes money on merchant processing instead of charging fees to users. It also saves money on advertising by using a pyramid-scheme referral approach (which worked on me as I shamelessly promoted them on Facebook yesterday).

With recent talk of credit cards falling out of favor with millennials because of their hesitancy toward debt, Zero offers an option that provides the best of both worlds—the cash-back and credit-building opportunities that come with credit cards, and the real-time transactional capability of debit cards.

Another just-launched startup doing something similar is New York-based Debitize. However, Debitize does not issue a new credit card but instead aggregates customers’ existing credit-card transactions and initiates a real-time transfer from their checking account to cover the charges. Keep an eye on this space; we think we’ll see FIs picking up on this idea in the next couple of years (presuming regulators allow the practice).

New ACH regulation

The first phase of same-day ACH-transfer regulation lands today. And while the final phase will not hit until March 2018, all bank and credit union accounts must now accept same-day transfers.

To help banks move forward with the new rule, Dwolla (F11) launched a white-label API for same-day ACH. The API, which is in a pilot program, currently supports credits only. Dwolla will roll it out with more partners in Q4 of this year.

The Clearing House, the organization behind the ACH modernization, has partnered with IBM’s (F16) Power8 to serve as the hosting program for same-day ACH. U.K.-based Vocalink (purchased by Mastercard in July 2016) is set to deliver the platform, which will roll out to banks in the U.S. within the next year.

FinovateFall Sneak Peek: Kore

FinovateFall Sneak Peek: Kore

Screen Shot 2016-08-26 at 5.04.03 PM

FF2016-Logo-wdate-largeA look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. Register today.

Kore serves business leaders in some of the world’s largest enterprises to help bring customer service to life through its bots platform and, most recently, its out-of-the-box Banking Bot Solution.

Features:

  • Turn insights into right-fit, right-time offers for cross-sale
  • 24/7 ‘virtual assistants’ answer and triage requests for lower service costs
  • Legacy systems and workflows elevated for greater ROI

Why it’s great
Bots engage with your customers and use the information to update systems, perform tasks, trigger complex workflows across internal systems and staff, and provide results for ongoing improvement.

Presenters

Amit Aghara, Global Head of Solution Management
LinkedIn

David Schreffler, Executive Vice President of Sales
LinkedIn

Finovate Alumni News

On Finovate.com

  • Behalf Raises $27 Million in New Funding
  • Backbase Partners with Entersekt to Deliver Authentication Technology
  • EyeVerify Teams Up with BioConnect to Boost Payment Security.

Around the web

  • PittsburghPost-Gazette feature on local fintech incubator SteelBridge Laboratories quotes Om Kundu, CEO of InSpirAVE. See InSpirAVE at FinovateFall in New York next week.
  • Massachusetts-based Randolph Savings Bank re-ups with Fiserv for front- and back-office technology.
  • Wipro announces partnership with Stibo Systems to offer Master Data Management (MDM) solutions.
  • PYMNTS.com looks at TransferWise and its growing independence from bank partners.
  • Jack Henry & Associates Awarded by Aite Group for Core Processing.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

Finovate Debuts: How the Kore Bots Deliver More than Your Average Chatbot

Finovate Debuts: How the Kore Bots Deliver More than Your Average Chatbot

KoreHomepage

Enterprise software company Kore has a goal to simplify how customers engage with brands. The company’s out-of-the-box digital assistants and its Bots Platform offer a secure messaging service that fits highly regulated environments such as banks.

At FinovateSpring 2016 the company showcased Kore Bots, chatbots that deliver alerts, perform tasks, interact with customers, and generate reports. The bots offer an inexpensive way for a bank to interact with both employees and customers in a human-like way, making person-to-system interactions more conversational.

Banks have the option to use an “off-the-shelf” Kore Bot for a quick time-to-market messaging service or they can use the Bot Platform to build their own bots with a customized persona.

Company facts:

  • Beta launch: October 2015
  • Market launch of messaging platform with Kore Bots: February 2016
  • Market launch of Bots Platform: July 2016
  • 40+ customers in various stages of implementation
  • ~200 employees
KoreFSPresoKore’s Amit Aghara, SVP, solutions engineering, and David Schreffler, EVP, sales, presented at FinovateSpring 2016.

We spoke with Kore after the company’s demo at FinovateSpring 2016 in San Jose. Here’s our interview:

Finovate: What problem does Kore solve?

Kore: Kore bots take on the time-consuming, everyday tasks currently causing productivity barriers for today’s workforce, resulting from the number of systems and apps needed to do our jobs. This helps business leaders hit critical productivity rates by freeing staff of mundane tasks that weigh them down to focus on the work that matters—serving customers and growing the business.

Kore natural language processing, aka NLP-enabled bots also serve the customers of these businesses by infusing personalized, engaging, and instantly gratifying customer-service interactions where past omnichannel solutions have fallen short. For many businesses, this offers a solution for sustainable, personalized self-service. And via machine learning and artificial intelligence, the more that workforces and customers engage with Kore bots, the more they learn, and the more useful they become.

Finovate: Who are your primary customers?

Kore: Kore serves Fortune 500 companies that are leaders in technology, productivity, and customer experience. Some of our partners include SAP, Oracle, Microsoft, ServiceNow, Zendesk, IBM, and Salesforce.com.

Finovate: How does Kore solve the problem better?

Kore: Every Kore bot comes standard NLP-enabled [and uses] our NLP engine we’ve put 12 years into developing. This positions businesses for success at the onset, saving development work they’d typically need to do on their own. Kore also delivers a bots platform-as-a-service (PaaS), full of rich functions and features to support the most complex bot use-cases and requirements. Businesses can [either] choose from our more than 120 off-the-shelf bots, or choose to use our GUI-based bot-builder platform to easily design, develop, and deploy their own custom bots.
Whether it’s pre-built by Kore, or custom built, every Kore bot is NLP-enabled, to automatically process requests and execute commands via speech and text. Kore bots equip businesses to elevate systems and mobile apps already in place. Kore bots aren’t channel/device specific, making it possible for them to go across the channels and devices people use to communicate.

KoreIMG1

Finovate: What in your background gave you the confidence to tackle this challenge?

Kore: Kore is founded by Raj Koneru, also the founder of KONY, the market leader in the mobility space of MADP, used by leading global corporate and government organizations (www.kony.com). KONY has reached the leader position in the Gartner’s magic quadrant in the shortest span of its existence. Prior to KONY, Raj also led successful ventures such as Intelligroup and Seranova.

In addition to our CEO’s vast success in the technology market, Kore also has an executive board of highly accomplished players, in addition to a development group with a strong track record in developing forward-thinking technological solutions.

KoreIMG2

Finovate: What are some upcoming initiatives from Kore that we can look forward to over the next few months?

Kore: In a world where digital channels matter as much as physical channels, and customer experience has proven to impact loyalty, referrals, and the number of products and services bought or used per customer, businesses must invest to remain competitive. And they need to do so quickly. Kore is making this new conversational banking paradigm a reality through a concentrated set of solution bots to serve niche markets and functions within. Additional platform enhancements are underway to offer even greater flexibility for how companies choose to deploy bots. Messaging templates, video chat capabilities, and geo-fencing will be some of the additional features added to enhance the overall user experience.

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Finovate: Where do you see Kore a year or two from now?

Kore: We anticipate bots will be woven into the fabric of enterprises everywhere, helping businesses reduce operating costs, freeing employees to focus on the work that matters, and satisfying customers with a consistent, engaging experience across channels. With Kore as the leader for enterprise-grade bots and messaging, our success will only continue to grow as more top players harness the critical advantage of bots and their impact on enterprise employees and consumers alike.

Finovate Alumni News

On Finovate.com

  • Finovate Debuts: How the Kore Bots Deliver More than Your Average Chatbot
  • DriveWealth Expands APIs for Wealth Managers
  • Braintree, Finicity, and Twilio Take Top Honors at API World Awards

Around the web

  • BankBazaar wins “Emerging Brand of the Year” and “CEO of the Year” at seventh CMO Asia Awards.
  • Fintech News Switzerland highlights Currency Cloud and Zopa in a look at London’s top rising fintech stars.
  • Boku brings direct carrier billing to Windows 10 phones in the United Kingdom and Italy.
  • Markit enhances WSO software suite to offer new levels of automation for syndicated loan market.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.

 

Ready for a Sneak Peek? How to Best Prepare for FinovateFall

Ready for a Sneak Peek? How to Best Prepare for FinovateFall

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To give you a sense of the many new ideas at the upcoming FinovateFall conference in New York, we’ve launched our Sneak Peek series. Eight companies are featured each week leading up to the 8/9 September event (tickets now available).

In the meantime, here is a quick summary of the 66 announced companies (six more are in stealth mode). It’s a lot to take in; pace yourself!

  • Agreement Express offers an an end-to-end platform that helps traditional financial institutions automate labor-intensive parts of the customer onboarding process to remain compliant while quickly opening customer accounts.
  • Aleo’s marketplace uses e-procurement, e-commerce and supplier financing bundled in a single open platform to offer small and medium enterprises an online procure-to-pay solution.
  • AutoGravity’s mobile-first digital marketplace helps digitally minded customers, looking to buy and finance a vehicle, circumvent the inefficiencies of the auto-financing process by leveraging the full potential of their smartphone.
  • Avoka’s customer-acquisition platform integrates multiple fintech services to help banks, wealth managers and insurers use mobile and digital channels to onboard customers.
  • Backbase offers 60-second onboarding for financial services companies to accelerate customer acquisition with a simple, fast, and seamless omnichannel onboarding journey.
  • Bankjoy offers developers a banking API for a modern, real-time, holistic interface for credit unions and community banks.
  • Bitbond’s automated, international credit-scoring mechanism compares small business-loan applicants from different countries by using machine learning and data from the applicant’s business accounts.
  • Bluescape offers large financial services companies a highly interactive, visually collaborative platform that uses real-time, cloud-based architecture that’s ultra-scalable, all-capturing, and accessible anytime from any device.
  • BondIT offers financial advisers and portfolio managers a data-driven solution that uses machine learning advanced algorithms to manage fixed-income portfolios and solve optimization challenges.
  • brandCrowder has developed an alternative investment platform focusing on branded franchises. It leverages 45+ years of franchise-operations experience to help retail investors finance franchises, helping to bring them to market quicker.
  • Clinc’s mobile, voice-activated personal financial adviser uses artificial intelligence to help consumers get answers to financial questions and tasks.
  • Consdata offers banks and financial institutions a comprehensive platform for e-form management and customer-communication complexities.
  • Currencycloud’s dedicated API services use intelligent APIs to help businesses with the cost, limitations, and boundaries of existing payment infrastructure.
  • Daon bridges convenience and security by offering financial services companies a mobile biometric authentication platform that turns a smartphone into a mobile capture device.
  • Divy’s app and social investing community uses an approachable interface and engaging content to help first-time and emerging investors access direct marketing and financial literacy material.
  • Dynamics offers issuers and their cardholders interactive payment cards and an authorization-based, real-time loyalty processing system.
  • ebankIT’s platform offers financial institution clients an omnichannel experience.
  • Econiq’s Conversation Hub uses color-coded conversations to help bank and insurer frontline staff, and operational management and executives avoid disconnected customer conversations in branches and contact centers.
  • Envestnet | Yodlee offers millennials a solution for measuring financial health and promoting a healthy financial lifestyle.
  • Experian CrossCore is a single platform that helps manage customer identities, fraud-prevention tools, workflows and decision strategies in an easy-to-use and scalable format.
  • EyeVerify’s Eyeprint ID offers banks and other financial services companies eye biometrics via smartphone cameras for convenient, secure and private authentication.
  • Featurespace’s ARIC Engine helps financial services clients spot and prevent fraud attacks in real time using adaptive behavioral analytics.
  • Finicity offers an API for companies to build financial apps.
  • Fiserv helps financial institutions enable social finance by providing customers access to a safe, collaborative bank-secured social funding product.
  • Full Profile uses the blockchain and smart contracts for real-time settlement and reporting of physical agri-commodities to help farmers, buyers, banks and government counter party and credit-risk exposures.
  • FutureVault’s cloud-based filing cabinet helps financial service providers and their clients organize asset documents and accounts using a secure, structured and collaborative B2B2C cloud environment.
  • GainX’s SaaS platform uses decades of market research and leading-edge technology to help large financial institutions overcome innovation and adaption failures.
  • GoodData helps large banks, credit-card processing and insurance companies commercialize and monetize their data using a scalable, manageable and secure platform that is exclusively designed for data products and embedded analytics.
  • iBank Marketing offers millennials a multifunction digital wallet to help them achieve personal goals around life events by using its local eco-system that bridges consumers and small- to medium-sized enterprises.
  • identitii uses tokens and blockchain to help financial institutions with KYC, CTF and AML compliance using an information layer over legacy systems.
  • InSpirAVE’s social e-commerce platform curates advice and financial support from the user’s friends and family, financial institutions, and merchants. It helps multiply savings, for big-ticket purchases for customers who otherwise may not be able to afford them, by placing important goals for life’s special moments within reach, without the crushing burden of debt.
  • KORE’s platform transforms enterprise applications, online banking and mobile apps into personalized, conversational engagements to help financial institutions meet customer-experience expectations using the power of bots and simplicity of messaging.
  • LendingFront’s lending platform leverages a cloud-based system that furnishes small businesses with capital using their cashflow data.
  • Lidya offers African small- to medium-sized enterprises access to finance using online receivables-based lending and proprietary credit scoring.
  • Liferay’s Digital Experience offers banks a richer understanding of customers by orchestrating personalized customer experiences.
  • M1 Finance places assets held in low-yielding cash accounts into an asset-linked bank account and intuitive investment platform.
  • MapD’s Immerse helps quantitative hedge fund and asset managers query datasets with billions of rows in real-time by applying the parallel processing power of GPUs to the challenges of databases, visualization and analytics.
  • MarketX’s cross-border investment platform helps international investors with the lack of liquidity for U.S. startup shares and limited access to U.S. pre-IPO investment opportunities.
  • ModoPayments offers financial companies a digital payments hub to connect disparate sources of value to diverse destinations using Modo’s COIN technology.
  • Moonraft Innovation Labs helps banks innovate and evolve by rapidly adapting to changing market needs using Catamera, its unique customer experience delivery framework.
  • Moven’s growing platform reaches the millennial, mobile first, digital native audience by bringing banking (specifically savings) into the moment.
  • MX helps financial institutions become true advocates for their account holders by using analytics to power a revolutionary category of data-driven money management.
  • nanoPay offers a payments and loyalty solution for merchants.
  • Overbond’s digital platform offers transparency, efficiency, and liquidity in the fixed income market for corporate issuers, investors, and dealers.
  • Personetics offers financial services providers a digital personalization platform that uses real-time, ultra-scalable predictive analytics to keep customers engaged in the digital age.
  • ProActive FinTech uses a phone app and debit card featuring unlimited mini bank accounts and pre-purchase categorization to help millennial moms with cash-flow management.
  • QE Data offers commercial banking systems a real-time predictive model for net cash-flows that uses machine learning, rich visualization, speedy deployment and real-world banking experience.
  • Qumram uses 100% real-time, video-like recording of every mouse movement, keystroke and button click to help financial services organizations with compliance and transparency issues relating to digital business.
  • RightCapital’s financial and tax-planning platform helps advisers deliver unbundled, quality financial planning and tax-planning services. It works to efficiently and digitally help consumers with the lack of viable business and technology solutions.
  • SaleMove offers financial institutions a live engagement platform to help sell and service complex financial services products online. The platform uses instant video chat and guided browsing with no downloads or installations.
  • Sindeo’s self-directed consumer rate quote and prequalification tool simplifies home financing and refinancing using an integrated platform that offers consumer, real estate partner, and adviser tools that conform to CFPB regulation and ensure a simple and easy consumer experience.
  • SpeechPro’s customer onboarding solution offers multichannel access to help CTOs, developers and other technologists focus on KYC, identity and verification.
  • Swych’s mobile gifting platform offers gift-card recipients a better way to buy, gift, and manage gift cards.
  • Tango Card’s RaaS API 2.0 uses simple-yet-complete delivery technology and domain expertise to help enterprises deliver incentives efficiently and effectively.
  • TokBox’s Financial Services Accelerator Pack offers banks and financial organizations secure and easy-to-embed, real-time communications technology.
  • TransUnion’s interactive data-visualization solution uses big data and analytics to connect and interpret consumer financial data for lenders.
  • Trulioo’s GlobalGateway uses traditional and cyber ID data sources to offer banks, financial services providers, and online marketplaces secure access to reliable, global data sources for instant ID-verification.
  • Trusona’s anti-replay and TruToken technology offers an insured identity platform for sensitive assets.
  • Unbill’s API enables companies to offer bill pay in their app or technology platform without complicated integration or high costs.
  • Uniken’s REL-ID, a card-not-present approval solution, uses mobile API tool kits and DMZ software appliances to help enterprises secure mobile communications.
  • Urban FT’s enhanced, white-label digital banking platform gives financial services organizations, wireless carriers, and other consumer-facing organizations a long-term, competitive advantage that makes their brand integral to customers’ daily financial and online social activities, financial tools, and social features.
  • Xentral Station’s supply-chain funding app helps vendors of all sizes receive cash for trade financing within 24 hours.
  • Zenmonics uses a single, common platform to help banks and their customers minimize friction in customer engagement with channelUNITED.
  • Zooz offers an agnostic, cross-border payments platform to help merchants act on payment processes and save money to maintain their client base.

Stay tuned on the blog for more detailed descriptions. And don’t forget to register now to reserve your spot.

FinovateSpring Sneak Peek: Kore

FinovateSpring Sneak Peek: Kore

KoreHomepage

FS2016-wdateA look at the companies demoing live to 1,500+ fintech professionals on May 10 & 11. Register today.

Kore puts hundreds of bots at your service under one interface to enhance workforce productivity. Engage customers and build relationships through Kore’s best-in-class user experience.

Features:

  • Eliminates manual, repetitive tasks to reduce operational costs
  • Removes gaps in customer-service to drive loyalty and revenue
  • Delivers a competitive advantage via superior customer experience

Why it’s great
More technology doesn’t have to mean less interaction. Strengthen your daily connection with customers. Streamline your digital operations. Embrace a superior, simpler work experience.

Presenter: Amit Aghara, Global Head of Solution Engineering & Kore Marketplace


Check out the rest of today’s Sneak Peeks:

Finovate Alumni News

On Finovate.com

  • “Live Trading Launches on SwipeStox for iOS & Android”
  • “Finovate Debuts: SBDA Group Turns Raw Banking Data into Targeted Marketing”

Around the web

  • D3 Banking subscribes to market intelligence solution, FI Navigator.
  • California-based Yolo FCU chooses Insuritas to open and run its turnkey insurance agency.
  • Oregon’s Rivermark Community CU to deploy online and mobile banking solutions from Digital Insight.
  • PayNearMe facilitates users to pay for their taxes in cash.
  • Lending Club partners with Funding Circle and Prosper to launch Marketplace Lending Association.

This post will be updated throughout the day as news and developments emerge. You can also follow all the alumni news headlines on the Finovate Twitter account.